Executive Director, External Communications
Phase2 Technology
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Benefits offered by this job
Job summary
University of Arizona is seeking an Executive Director of External Communications to lead the campus media relations, content development, and crisis communications functions. You will serve as a senior spokesperson and guide a team of professionals to elevate the university's profile locally and nationally.
The role requires a strong background in strategic communications, media engagement, and reputation management, with high-level collaboration across campus leaders and communications
Qualifications
- Bachelor's degree or equivalent advanced learning required.
- Minimum of 9 years of related work experience, including 5 years of managerial experience.
- Experience leading a team, project, program, or function is required.
Responsibilities
- Lead news content creation reflecting the university's research, education, public service, and student support programs.
- Develop and implement the university's media and public relations plan.
- Manage earned media visibility locally, statewide, and nationally.
Skills
Education
Job description
Posting Number: req26791
Department: Communications
Department Website Link: University Marketing & Communication
Location: Tucson Campus, Tucson, AZ USA
Position Highlights: The Executive Director, External Communications is responsible for leading the University of Arizona's media and public relations, news content, science and research writing, and crisis communications functions, and for serving as a lead university spokesperson. Reporting to the Chief Communications and Marketing Officer, this position will lead a team of news content, media relations, and research communications professionals and have a direct role in elevating the university's profile in Arizona and nationally. This position will work closely with campus leaders and have an active role in communicating key institutional issues and helping the university address reputational opportunities and challenges. The executive director also will serve on the Crisis Communications Team in a leadership role.
Visa sponsorship is not available for this position.
Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!
The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.
- Lead news content creation reflecting the university's comprehensive research, education, public service, and student support programs.
- Develop and implement the university's media and public relations plan.
- Manage the university's efforts to grow earned media visibility locally, statewide, and nationally.
- Lead external communications efforts to advance the university's strategic imperatives and build building goals.
- Oversee editorial production and content distribution for the university's primary web and email news channels.
- Provide counsel and direct support to university leadership engaging externally on issues related to the university.
- Oversee media requests, media analysis and coverage reports, and proactive media outreach.
- Manage staff responsible for identifying, cataloging and evaluating rankings relevant to the university.
- Manage the team responsible for identifying trending news topics and pitching faculty experts.
- Serve as a university spokesperson and respond to requests for comment or information.
- Collaborate with University Marketing and Communications colleagues on multimedia and digital storytelling.
- Manage external communications staff comprised of news, content creation, science and research communicators, and media relations professionals.
- Serve as a member of the University Marketing and Communications Leadership team.
- Establish, advance, and maintain relationships with journalists, news organizations, and independent content creators.
- Lead External Communications team's efforts to engage faculty across the campus to increase the national visibility of their research and expertise.
- Operate as a conduit to communicators across campus on matters relating to news, research, media, reputation management, and storytelling.
- Work closely with and advise central administrative units and campus leaders.
- Manage the University's day-to-day reputation management efforts, including developing messaging, coordinating with campus stakeholders, and responding to queries.
- Work closely with the Office of Public Safety and Crisis Communications Team to provide proactive crisis communications planning and effective communications response to crises.
- Respond to and manage crises and reputational issues as they arise.
- In collaboration with the Chief Communications and Marketing Officer and the Chief Safety Officer, update and implement crisis communications plans.
- Collaborate with University Marketing and Communications colleagues to monitor and, when necessary, respond to external conversations about the university.
- Develop and implement processes around issues management.
- Provide strategic counsel to senior management and faculty on matters affecting the brand reputation of the university.
- Work closely with the Office of General Counsel, Office of Public Records, and other administrative departments that manage sensitive issues.
- The ideal candidate will have a strong external communications background and a proven track record in developing and executing strategic communications plans.
- Candidates will be seasoned in engaging with media, developing content, and managing reputational risks.
This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.
- Bachelor's degree or equivalent advanced learning attained through professional level experience required.
- Minimum of 9 years of related work experience, including 5 years of managerial experience, or equivalent combination of education and work experience.
- Experience leading a team, project, program, or function is required.
- Master's degree preferred.
- Experience working with senior executive leaders, managing multiple projects and tight deadlines, maintaining confidential and sensitive information, and performing in high-pressure environments.
- Prior experience at a large, high-profile organization preferred.
Exempt
Full Time
40
1.0
Fiscal
Communication and Marketing
Yes - Full Benefits
DOE
salary at 1.0 full-time equivalency (FTE)
13
The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.
The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.
M4
Communications
Communications & Marketing
Name-based criminal background check (non-security sensitive)
1
8/31/2026
8/14/2026
Yes
Resume and Cover Letter
In compliance with the Jeanne Clery Campus Safety Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses.Thesereports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.
Johnny Cruz,
cruzj@arizona.edu
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