Executive Director - Clinical Operations (Arizona)

Desert Vista Eye Specialist, PC; Phoenix (AZ); On-site; USD 180,000 - 240,000; Full time

Job summary

Desert Vista Eye Specialist, PC is seeking an Executive Director - Clinical Operations for Arizona. Based in Phoenix, this role leads regional ophthalmology operations, partnering with the Regional VP to drive performance, stabilization, and growth across multiple practices.

The ideal candidate has extensive healthcare leadership experience, strong financial acumen, and a track record of delivering measurable results.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, or related field.
• MBA, MHA, or related advanced degree.
• Minimum of 10 years of progressive healthcare operations leadership experience.
• Ophthalmology practice management experience.
• Ambulatory Surgery Center (ASC) operations experience.
• Retina, glaucoma, or other surgical specialty experience.
• Experience within a private equity-backed healthcare organization.
• Mergers and acquisitions integration experience.
• Lean, Six Sigma, or other process improvement training.
• Advanced data analytics and performance management expertise.

Responsibilities

• Serve as the primary operational partner to the Regional Vice President across assigned markets.
• Lead operational assessments to identify performance gaps, opportunities, and risks.
• Develop and execute market-specific action plans that drive sustainable operational and financial improvement.
• Provide executive leadership and stabilization support for underperforming practices and markets.
• Ensure consistent execution of organizational priorities, operational standards, and strategic initiatives.
• Monitor key performance metrics and proactively address operational challenges before they impact results.
• Function as interim operational leadership during leadership transitions when necessary.
• Leverage operational and financial data to identify opportunities, remove barriers, and improve overall business performance related to revenue growth, EBITDA, labor productivity, expense management and utilization.
• Build leadership capability throughout the region by coaching, developing and recruiting high performing teams. Promoting a culture of operational excellence, collaboration, and continuous improvement
• Collaborate effectively with corporate and regional functional teams, including Finance, HR, Marketing, Managed Care, RCM, Supply Chain, IT and Contact Center Operations.
• Lead and support regional initiatives related to: New physician onboarding and productivity ramp-up; Referral growth and optimization; Patient access improvement; Capacity planning and utilization; Ambulatory Surgery Center (ASC) performance; Retina and glaucoma service line growth; Interventional ophthalmology adoption; Drug utilization optimization; Patient recall and reactivation programs; Acquisition due diligence; Post-acquisition integration; Market expansion and growth strategies; Deployment of operational best practices.

Skills

Travel 60-75%

Leadership

Financial acumen

Analytical skills

Influence leadership

Change management

Education

Bachelor's degree in Healthcare Administration or related field

MBA / MHA or related advanced degree

Ophthalmology practice management experience

ASC operations experience

Lean Six Sigma or process improvement training

Advanced data analytics and performance management

Job description

Executive Director - Clinical Operations (Arizona)

Phoenix, Arizona

SUMMARY

The Executive Director, Regional Operations serves as the operational leader and strategic partner to the Regional Vice President, driving performance improvement, operational excellence, and growth across a portfolio of ophthalmology practices. This executive-level role provides hands-on leadership to markets requiring operational stabilization, leadership support, performance acceleration, or strategic transformation.

The ideal candidate is a highly accomplished healthcare operations executive with extensive multi-site practice management experience, strong financial acumen, and a proven ability to lead through influence, ambiguity, and change while delivering measurable business results.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve as the primary operational partner to the Regional Vice President across assigned markets.
• Lead operational assessments to identify performance gaps, opportunities, and risks.
• Develop and execute market-specific action plans that drive sustainable operational and financial improvement.
• Provide executive leadership and stabilization support for underperforming practices and markets.
• Ensure consistent execution of organizational priorities, operational standards, and strategic initiatives.
• Monitor key performance metrics and proactively address operational challenges before they impact results.
• Function as interim operational leadership during leadership transitions when necessary.
• Leverage operational and financial data to identify opportunities, remove barriers, and improve overall business performance related to revenue growth, EBITDA, labor productivity, expense management and utilization.
• Build leadership capability throughout the region by coaching, developing and recruiting high performing teams. Promoting a culture of operational excellence, collaboration, and continuous improvement
• Collaborate effectively with corporate and regional functional teams, including Finance, HR, Marketing, Managed Care, RCM, Supply Chain, IT and Contact Center Operations.
• Lead and support regional initiatives related to:
  • New physician onboarding and productivity ramp-up
  • Referral growth and optimization
  • Patient access improvement
  • Capacity planning and utilization
  • Ambulatory Surgery Center (ASC) performance
  • Retina and glaucoma service line growth
  • Interventional ophthalmology adoption
  • Drug utilization optimization
  • Patient recall and reactivation programs
  • Acquisition due diligence
  • Post-acquisition integration
  • Market expansion and growth strategies
  • Deployment of operational best practices

QUALIFICATIONS

• Ability to travel extensively throughout the assigned region (60-75%).
• Demonstrated success leading turnaround, recovery, and performance-improvement initiatives.
• Strong financial, operational, and analytical skills.
• Proven ability to influence physician leaders and build collaborative partnerships.
• Experience leading organizations through change, growth, and transformation.

EDUCATION AND/OR EXPERIENCE

• Bachelor's degree in Healthcare Administration, Business Administration, or related field.
• MBA, MHA, or related advanced degree.
• Minimum of 10 years of progressive healthcare operations leadership experience.
• Ophthalmology practice management experience.
• Ambulatory Surgery Center (ASC) operations experience.
• Retina, glaucoma, or other surgical specialty experience.
• Experience within a private equity-backed healthcare organization.
• Mergers and acquisitions integration experience.
• Lean, Six Sigma, or other process improvement training.
• Advanced data analytics and performance management expertise.

PHYSICAL REQUIREMENTS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to stand, walk, sit, reach with arms and hands, talk and hear. The individual must occasionally lift and/or move up to 50+ pounds. Specific vision abilities required for this job include close vision, distance vision and ability to adjust focus.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Desert Vista Eye Specialist, PC’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305 Page 1 of 1

OMB Control Number 1250-0005

Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.