Executive Director, Client Leadership

OMD; United States; On-site; USD 150,000 - 250,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

401(k)

Paid parental leave

Paid medical leave

Job summary

A leading marketing agency in New York seeks an Executive Director, Client Leadership to lead media strategies for a retail portfolio. This hybrid role requires 15+ years in agency or media marketing and expertise in client management, with a focus on growth, profitability, and client satisfaction. Competitive compensation ranges from $150,000 - $250,000, along with comprehensive benefits.

Qualifications

• 15+ years of experience in agency or media marketing services at a senior leadership level.
• Proven experience managing large, high-impact client relationships.
• Experience leading diverse teams and navigating complex organizational structures.

Responsibilities

• Lead and inspire a large, cross-functional team to drive business objectives and strategies.
• Develop and nurture key client relationships, positioning as a trusted advisor.
• Identify new revenue opportunities while optimizing existing efforts.

Skills

Client relationship management

Financial acumen

Team leadership

Data-driven decision-making

Cultural awareness

Strategic planning

Job description

Overview

Executive Director, Client Leadership at OMD. The US Client Solutions Lead will be responsible for leading media strategies across a retail portfolio of brands, overseeing a dynamic team, and developing cutting-edge, full-funnel marketing solutions. This individual will serve as a key strategic partner to the client, focusing on driving growth, profitability, and client satisfaction while fostering strong, lasting relationships. The ideal candidate will bring expertise in omnichannel strategy, client management, retail, and creative media execution.

Key Responsibilities

• Lead and inspire a large, cross-functional team of media and marketing experts, driving business objectives through cohesive, results-driven strategies.
• Develop and nurture key client relationships, positioning yourself as a trusted advisor with a deep understanding of the client’s goals, culture, and transformation initiatives.
• Lead strategic discussions with senior client stakeholders to proactively drive growth and innovation, ensuring the development of business-centric, data-driven strategies that elevate the client’s brand presence and market impact.
• Champion client’s overarching vision, guiding teams in integrating creativity, technology, and media solutions to achieve tangible business results.
• Identify new revenue opportunities while ensuring existing efforts are optimized for maximum impact and alignment with evolving business needs.
• Build a high-performance, growth-focused team by providing leadership and mentorship, fostering an inclusive, collaborative environment to achieve top-tier client service.
• Collaborate with the client’s various business units to ensure seamless collaboration, operational efficiency, and strategic alignment.
• Work with OMG’s internal leadership across teams and divisions to identify and implement process improvements, new growth opportunities, and actionable insights.

Qualifications and Skills

• 15+ years of experience in agency or media marketing services at a senior leadership level, with proven experience managing large, high-impact client relationships.
• Strong financial acumen and resource management skills to inform strategy and drive growth.
• Expertise in building and nurturing client relationships, delivering high-quality work and organic growth.
• Strong collaboration skills to navigate complex networks and influence decision-makers at all levels.
• Experience in leading and evolving teams and operating models for optimal execution across client assignments.
• Demonstrated cultural awareness and leadership adaptability to lead diverse teams and clients with authenticity and relevance.
• Data-driven decision-making with the ability to translate insights into actionable strategies that drive client and business success.
• Ability to navigate complex organizational structures, embrace ambiguity, and foster continuous improvement.
• Deep understanding of the retail media/industry landscape, including ecosystem connectivity and seasonal sales cycles.

Compensation and Benefits

Compensation range: $150,000 - $250,000 USD. Benefits include health, vision, and dental insurance; 401(k); Flexible Spending Accounts; vacation, sick, and personal days; paid parental leave; paid medical leave; and disability insurance. Pay will be determined based on experience, qualifications, and location, and the company reserves the right to modify this pay range.

Work Arrangement

This role is hybrid, requiring three (3) days per week in the office. The remaining two (2) days may be worked remotely. In-office days are subject to change based on business needs and team alignment.

Employment Details

• Seniority level: Executive
• Employment type: Full-time
• Job function: Advertising
• Industries: Advertising Services and Retail

Referrals increase your chances of interviewing at OMD. Inquiries about the role can be directed to the recruiting team. This job posting may include a notice about benefits and compensation that is accurate at posting time.