Executive Director & Chief of Staff, Pharmacy Services Strategy

CVS Health Corporation

Northbrook (IL)

On-site

USD 132,000 - 303,000

Full time

12 days ago

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

CVS Health is seeking a highly strategic Executive Director, Chief of Staff, reporting to the Senior Vice President, Chief Operating Officer for Pharmacy Services. This leader will guide strategic priorities, translate strategy into action, and strengthen accountability across the organization.

The Chief of Staff will serve as a strategic thought partner to the Chief Operating Officer for Pharmacy Services and his direct leadership team.

Qualifications

10+ years of leadership experience in business operations, strategy, management consulting, transformation, program leadership, or a related discipline.
Demonstrated experience shaping strategy and translating priorities into coordinated execution and measurable business results.
Proven success leading complex, enterprise-wide, cross-functional initiatives in a large, matrixed organization.
Strong business, financial, operational, and analytical acumen.
Experience establishing governance, management routines, and accountability across a complex organization.
Demonstrated ability to partner with senior executives and influence across organizational boundaries.
Exceptional written and verbal communication skills, including developing executive-level presentations and recommendations.
Experience within pharmacy services, pharmacy benefit management, healthcare, regulated industries, or complex service operations highly valued.
Bachelor's degree required; advanced degree preferred.

Responsibilities

Partner with the Chief Operating Officer to shape strategic priorities and translate them into actionable plans and measurable business outcomes.
Lead complex, high-visibility, cross-functional initiatives spanning multiple teams and business areas.
Ensure organizational priorities align with broader Pharmacy Services and enterprise objectives.
Anticipate barriers, identify risks, and coordinate timely resolution of issues affecting business performance.
Monitor progress against strategic commitments and drive corrective action when priorities or outcomes are at risk.
Establish and manage operating cadence, governance, and decision-making processes.
Maintain visibility into strategic priorities, dependencies, risks, and performance.
Establish reporting and performance management routines that strengthen accountability and execution.
Partner with finance and analytics teams to support business planning, budgeting, investment prioritization, and resource allocation.
Identify opportunities to improve processes, organizational effectiveness, and operating performance.
Lead planning for leadership meetings, business reviews, town halls, and other key forums, ensuring clear decisions and follow-through.
Serve as a trusted advisor and thought partner to the Chief Operating Officer.
Frame complex business issues, evaluate options, and develop clear recommendations for executive decision-making.
Develop executive-level presentations, briefings, communications, and other materials for senior leadership and key stakeholders.
Connect leaders with functional and delivery teams to support alignment, accountability, and execution.
Build strong relationships across Pharmacy Services and the enterprise to advance shared priorities.
Support the Chief Operating Officer in key meetings and cross-functional forums, as appropriate.
Handle sensitive business matters with sound judgment, discretion, and confidentiality.