Executive Director, Chase Travel Digital Channels

JPMorgan Chase; New York (NY); On-site; USD 180,000 - 260,000; Full time

Job summary

JPMorgan Chase in New York seeks a Product Director for Chase Travel to lead customer-centric product innovation and strategic influence. You will guide cross-functional teams, drive the product lifecycle, and shape solutions that delight customers while removing barriers to success.

The role emphasizes advanced capabilities to challenge traditional approaches, coach teams, and foster a culture of continuous innovation across functions to meet growth targets.

Qualifications

• 8+ years of experience delivering products, projects, or technology applications.
• Extensive knowledge of product development lifecycle, technical design, and data analytics.
• Proven ability to influence key lifecycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Experience driving change and managing stakeholders across multiple functions.

Responsibilities

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets.
• Leads full product lifecycle from planning to future development, continuously adapting and delivering new products.
• Coaches and mentors the product team on best practices, discovery, ideation, prototyping, and product delivery.
• Owns product performance and invests in enhancements to meet business objectives.
• Monitors market trends and conducts competitive analysis to identify opportunities for differentiation.

Skills

Product lifecycle

Data analytics

Leadership

Market research

Prototyping

Stakeholder mgmt

Job description

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.

As a Product Director in Chase Travel, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs.

Job responsibilities

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
• Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
• Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
• Owns product performance and is accountable for investing in enhancements to achieve business objectives
• Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
• Extensive knowledge of the product development life cycle, technical design, and data analytics
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Experience driving change within organizations and managing stakeholders across multiple functions

Preferred qualifications, capabilities, and skills

• Recognized thought leader within a related field