Executive Director

Hallkeen-Assisted-Living-Communities; Watertown (MA); On-site; USD 110,000 - 180,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health FSA

Dependent Care FSA

Short-Term Disability

Long Term Disability

Life Insurance

Home and Auto Discount program

Vendor Discount Program

401(k) with matching contribution

Accrued Vacation

Sick

Personal time and Paid Holiday Benefit

Employee referral bonus

resident referral bonus

Job summary

HallKeen Assisted Living Communities is seeking an Executive Director for our Watertown, MA community. You will oversee day-to-day operations, lead the team, manage P&L, and ensure regulatory compliance while delivering quality resident service and safety.

Responsibilities include staffing, budgeting, marketing, and building a high-performing culture with strong community relations and census growth. A bachelor’s degree and 5–7 years in senior living management are required.

Qualifications

• Bachelor’s degree in Business Administration or Healthcare Administration required.
• 5–7 years related business experience in skilled nursing, assisted living, or retirement living facility/community management.
• 3–5 years’ experience in operations management with success in meeting financial goals in retirement living.
• Demonstrated success in operating or maintaining a quality, customer service workforce.
• Experience in recruiting and training others.
• Understanding of facilities management.
• Solid performance management skills with documenting performance conversations and coaching.
• Basic knowledge of computer systems, particularly Microsoft Excel and Word.
• Licensed as an administrator for assisted living in states requiring such a license.
• Valid driver’s license.

Responsibilities

• Lead the development and implementation of all strategies for the community aligned with corporate objectives.
• Develop and implement strategies regarding labor, occupancy, mix, expenses, and quality of services; review and redirect activity as needed.
• Ensure adherence to the Resident’s Bill of Rights.
• Interview, hire, orient, train, supervise, discipline and evaluate staff per EOEA regulations and company policies.
• Assess resident needs to determine staff priorities and evaluation programs.
• Comply with all operations aspects and EOEA/OSHA regulations.
• Assist in developing operational budgets and capital requirements.
• Act as liaison between field operations and corporate office; build relationships with corporate resources.
• Engage in local community activities to establish networks for referrals.
• Review building construction and maintenance; make recommendations.
• Able to work in various community roles as needed; build a high-performing team.
• Meet financial management requirements for the community.
• Maintain a safe working and living environment per OSHA/EOEA.
• Perform scheduled marketing activities to increase census.
• Oversee move-in and leasing processes to ensure compliance with Fair Housing and EOEA standards.

Skills

Leadership

Budgeting

Operations management

Staff development

Recruitment

Facilities management

Performance management

Excel

Word

Driver's license

Education

Bachelor’s degree in Business Administration or Healthcare Administration

Tools

Microsoft Excel

Microsoft Word

Job description

Description

The Executive Director is responsible for leading the day-to-day operations of the Community, including full P&L responsibility. The Executive Director plans, implements, and evaluates all aspects of operations, recruits and trains Department Heads. Supervises employees in order to create and maintain a high functioning team environment. Has a direct supervisory responsibility for team members. Maintains high customer satisfaction and ensures a quality-oriented workforce. Complies with all local, state, and federal regulations. Focuses on creating a safe working and living environment.

Duties and Responsibilities:

The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.

• Lead the development and implementation of all strategies for the community consistent with HallKeen Assisted Living Communities corporate objectives. Regularly communicates performance with Regional Vice President or Regional Director of Operations.
• Develop and implement successful strategies regarding labor, occupancy, mix, expenses, and quality of services, and review and redirect activity, if necessary.
• Ensure adherence to the Resident’s Bill of Rights.
• Interview, hire, orient, train, supervise, discipline and evaluate staff in compliance with EOEA regulations and HallKeen Assisted Living Communities policies.
• Assess resident needs in relation to staff needs as a basis for determining priorities in designing an ongoing evaluation program.
• Comply with all aspects of operations, including personnel practices, in accordance with HallKeen Assisted Living Communities, LLC’s policies and federal, state and local regulations.
• Assist in the development of operational budgets and capital requirements, including forecasting and approving all expenses.
• Act as liaison between field operations and corporate office, fostering strong relationships with corporate resources.
• Active in engaging in local community activities. Establishes networks and resources for resident and employee referrals.
• Performs regular review of and make recommendations on all aspects of building construction and preventative maintenance.
• Able to work in various positions at community and willing to fill in as needed.
• Builds a high performing team and maintains a high morale.
• Meets financial management requirements for the community.
• Maintains safe working and living environment in compliance with OSHA and EOEA regulations.
• Performs scheduled marketing activities, resulting in increased census.
• Ensures that move-in and leasing process is complete, accurate, and complies with Fair Housing and EOEA regulations and standards.
• May perform other duties as assigned.

Requirements

Minimum Qualifications:

• A Bachelor’s degree in Business Administration, Healthcare Administration, or related subject is required.
• A minimum of five to seven years related business experience in Skilled Nursing, assisted living, or retirement living facility/community management. Successful history of building sales and meeting financial goals.
• Three – five years’ experience in operations management with demonstrated success in meeting financial goals specific to retirement living, assisted living, long term care or related fields such as hospitality.
• Demonstrated success in operating or maintaining a quality, customer service workforce.
• Experience in recruiting and training others.
• Understanding of facilities management.
• Solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach and document performance issues and complete performance management expectations as guided by the company.
• Basic knowledge of computer systems, particularly Microsoft Excel and Word.
• Licensed as an administrator for assisted living in states requiring such a license.
• Valid driver’s license.

Benefits:

Full time position offers a competitive benefit program to include

• Medical
• Dental
• Vision
• Health FSA
• Dependent Care FSA
• Short-Term Disability
• Long Term Disability
• Life Insurance
• Home and Auto Discount program
• Vendor Discount Program
• 401(k) with matching contribution
• Accrued Vacation
• Sick
• Personal time and Paid Holiday Benefit
• Employee referral bonus
• resident referral bonus