Executive Director

Brigham House; Massachusetts; Presencial; USD 90.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

Health FSA

Dependent Care FSA

Short-Term Disability

Long Term Disability

Life Insurance

Home and Auto Discount program

Vendor Discount Program

401(k) with matching contribution

Accrued Vacation

Sick

Personal time and Paid Holiday Benefit

Employee referral bonus

resident referral bonus

Descripción de la vacante

HallKeen Assisted Living Communities is seeking an Executive Director for our Massachusetts community to lead daily operations and manage full P&L. You’ll recruit and train department heads, supervise staff, and drive resident satisfaction in a compliant, safe environment.

Responsibilities include strategic planning, budgeting, labor and occupancy optimization, and ensuring adherence to rights and EOEA/OSHA regulations while building a high-performing team and fostering community relationships.

Formación

• Bachelor's degree required in business or health admin.
• 3–5 years’ experience in operations management with financial goals in retirement living or similar.
• Experience recruiting and training staff.
• Knowledge of facilities management.
• Strong performance management and coaching skills.
• Basic computer literacy, MS Excel/Word.

Responsabilidades

• Lead development and implementation of community strategies; report performance to Regional VP.
• Manage labor, occupancy, expenses, and quality of services; redirect activities as needed.
• Ensure adherence to Resident’s Bill of Rights and EOEA regulations.
• Hire, orient, train, supervise, discipline, and evaluate staff per policies.
• Assess resident needs to guide ongoing evaluation programs.
• Ensure compliance with policies and local regulations.
• Assist in budgeting and capital planning; forecast expenses.
• Act as liaison between field operations and corporate; build relationships.
• Engage in local community activities and referrals networks.
• Oversee building maintenance and safety programs.
• Fill in across roles as needed; build a high performing team.
• Meet financial management targets and maintain safe environments per OSHA/EOEA.
• Lead marketing activities to increase census and ensure compliant move-in/leasing.
• May perform other duties as assigned.

Conocimientos

Team leadership

Operations management

Staff training

Performance coaching

Facilities management

Excel

Word

Educación

Bachelor's degree in Business Administration, Healthcare Administration, or related subject

Herramientas

Microsoft Excel

Microsoft Word

Descripción del empleo

Description

The Executive Director is responsible for leading the day-to-day operations of the Community, including full P&L responsibility. The Executive Director plans, implements, and evaluates all aspects of operations, recruits and trains Department Heads. Supervises employees in order to create and maintain a high functioning team environment. Has a direct supervisory responsibility for team members. Maintains high customer satisfaction and ensures a quality-oriented workforce. Complies with all local, state, and federal regulations. Focuses on creating a safe working and living environment.

Duties and Responsibilities:

The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.

• Lead the development and implementation of all strategies for the community consistent with HallKeen Assisted Living Communities corporate objectives. Regularly communicates performance with Regional Vice President or Regional Director of Operations.
• Develop and implement successful strategies regarding labor, occupancy, mix, expenses, and quality of services, and review and redirect activity, if necessary.
• Ensure adherence to the Resident’s Bill of Rights.
• Interview, hire, orient, train, supervise, discipline and evaluate staff in compliance with EOEA regulations and HallKeen Assisted Living Communities policies.
• Assess resident needs in relation to staff needs as a basis for determining priorities in designing an ongoing evaluation program.
• Comply with all aspects of operations, including personnel practices, in accordance with HallKeen Assisted Living Communities, LLC’s policies and federal, state and local regulations.
• Assist in the development of operational budgets and capital requirements, including forecasting and approving all expenses.
• Act as liaison between field operations and corporate office, fostering strong relationships with corporate resources.
• Active in engaging in local community activities. Establishes networks and resources for resident and employee referrals.
• Performs regular review of and make recommendations on all aspects of building construction and preventative maintenance.
• Able to work in various positions at community and willing to fill in as needed.
• Builds a high performing team and maintains a high morale.
• Meets financial management requirements for the community.
• Maintains safe working and living environment in compliance with OSHA and EOEA regulations.
• Performs scheduled marketing activities, resulting in increased census.
• Ensures that move-in and leasing process is complete, accurate, and complies with Fair Housing and EOEA regulations and standards.
• May perform other duties as assigned.

Requirements

Minimum Qualifications:

• A Bachelor’s degree in Business Administration, Healthcare Administration, or related subject is required.
• A minimum of five to seven years related business experience in Skilled Nursing, assisted living, or retirement living facility/community management. Successful history of building sales and meeting financial goals.
• Three – five years’ experience in operations management with demonstrated success in meeting financial goals specific to retirement living, assisted living, long term care or related fields such as hospitality.
• Demonstrated success in operating or maintaining a quality, customer service workforce.
• Experience in recruiting and training others.
• Understanding of facilities management.
• Solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach and document performance issues and complete performance management expectations as guided by the company.
• Basic knowledge of computer systems, particularly Microsoft Excel and Word.
• Licensed as an administrator for assisted living in states requiring such a license.
• Valid driver’s license.

Benefits:

Full time position offers a competitive benefit program to include

• Medical
• Dental
• Vision
• Health FSA
• Dependent Care FSA
• Short-Term Disability
• Long Term Disability
• Life Insurance
• Home and Auto Discount program
• Vendor Discount Program
• 401(k) with matching contribution
• Accrued Vacation
• Sick
• Personal time and Paid Holiday Benefit
• Employee referral bonus
• resident referral bonus