Job Details: Level: Management, Job Location: San Diego, CA 92108, Position Type: Full Time, Education Level: Graduate Degree, Salary Range: $116,400.00 - $135,800.00 Salary, Job Category: Health Care, Why You Will Love Working With Us!
At Clearview Outpatient, we are a dynamic, dedicated, and growing team of professionals deeply passionate about providing evidence-based and personalized clinical care for behavioral health conditions. Clearview Outpatient is a leading provider of mental health treatment services across the region. With several outpatient locations in California, we are on a mission to improve mental wellness in the communities we serve. We are a part of Odyssey Behavioral Healthcare Network which offers a continuum of care within our Psychiatric Network, Eating Disorder Network, including inpatient, intensive residential, partial hospitalization, and intensive outpatient services nationwide.
Our team’s foundation is client centered care and clinical excellence through our 5-star service commitment – Respect, Accountability, Integrity, Flexibility, Collaboration and Service. We are committed to our team and our team is committed to our clients!
What we offer
- Collaborative environment dedicated to clinical excellence
- Multiple Career Development Pathways
- Company Supported Continuing Education & Certification
- Multiple Health Plan Design Options Available
- Flexible Dental & Vision Plan Options
- 100% Company Paid EAP Emotional Well-Being Support
- 100% Company Paid Critical Illness (with health enrollment plan)
- 100% Company Paid Life & ADD
- 401K with Company Match
- Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
- Generous Team Member Referral Program
- Parental Leave
Compensation Range:
$116,400.00-$135,800.00 annually (depending on licensure, level, and location)
Position Summary
The Executive Director is responsible for the ongoing development and operations of an Outpatient Practice that provides Intensive Outpatient Programming (IOP) and Partial Hospitalization Programming (PHP). The Executive Director collaborates with leaders throughout the organization and provides leadership and supervision to team members within the practice. Position coordinates day-to-day operations to achieve operational goals and provides clinical oversight, ensuring the delivery of clinically excellent, client centered care.
Relationships and Contacts
Within the organization: Reporting to the Group CEO, the Executive Director provides leadership to all staff and works collaboratively with network support team members and the governing body.
Outside the organization: Builds and maintains strong professional relationships with clinical and healthcare providers, community partners, vendors, and clients/families.
Position Responsibilities
Essential Responsibilities
- Collaborates with the network support teams and the governing body to develop and implement clinical programs and operational objectives that promote program growth and respond to changes in the market.
- Accountable for creating a culture and environment that is focused on fulfilling operational objectives in alignment with the treatment program’s mission, vision, and values.
- Ensures achievement of business objectives through day-to-day operational, financial, clinical, and regulatory oversite.
- Effectively manages resources to meet the needs of clients while maximizing resources and minimizing waste.
- Promotes professional growth and development of staff throughout all levels of the facility, championing effective teamwork and critical thinking, recommending training and development plans, as appropriate.
- Collaborates with clinical and operations leaders to ensure compliance with all licensures, accreditation, contracts, state, and federal laws.
- Ensures the development, implementation, and enforcement of all policies and procedures, including patient rights.
- Monitors and continuously improves clinical program quality through research and application of industry best practices.
- Establishes a welcoming environment and strong culture of customer service throughout the program.
- Promotes systems of communication and collaboration between Admissions, Business Development, Utilization Review, Finance, and Clinical teams.
- Oversees all aspects of clinical programming from admission through discharge.
- Ensures the on-site admissions process is smooth, efficient, and customer focused.
- Leads and promotes active communication with department leaders around all actual or potential problems or issues that could result in risk exposure or customer dissatisfaction.
- Provides regular supervision for staff, is to discuss challenges, successes, enhance effectiveness and efficiency of procedures and operation of the program.
- Collaborates with team members to ensure proper interpretation and fulfillment of position functions, responsibilities, authority, and relationships.
- Balances team and individual responsibilities; exhibits objectively and openness to others’ views; gives and welcomes feedback; puts team success over own interests.
- Manages difficult or emotional customer situations, responds promptly to customer needs, solicits customer feedback to improve service; responds to requests and meets commitments.
- Communicates clearly and concisely with clients, families, referral partners, and all members of the interdisciplinary team.
- Leads treatment team meetings and collaborates with UR team to ensure documentation meets standards necessary to meet client’s level of care.
- Ensures compliance with all licensures, accreditations, contracts, state, and federal laws.
- Leads and participates in PI initiatives, monitors, and reports on KPIs, adjusts operations accordingly to meet organizational objectives.
- Completes suicide risk assessments, identifies high risk clients, and develops safety plans as needed based on assessments.
- Completes treatment and aftercare plans, as needed.
Additional Responsibilities
- Functions within the guidelines of the facility’s Code of Ethics and in accordance with corporate compliance.
- Reads, understands, adheres to, and models all company policy statements on ethics, conduct, and conflict of interests.
- Maintains positive attitude and acts as a team player with others on the treatment team.
- Attends and completes all training within assigned time frames as required by the facility.
- Performs other duties as assigned.
Qualifications:
Education and Experience
Position requires a masters degree along with a license to practice and provide clinical supervision as an LISW, LPCC, LPC-MHSP, LCSW or LMFT. Position requires a minimum of 5 years of related leadership experience in a behavioral healthcare setting, preferably with clients with mental health challenges. Experience working in a corporate managed healthcare environment, strongly preferred.
Physical Requirements
- While performing the duties of this job, the employee will be required to communicate with peers, clients and/or vendors.
- Job performance will require the ability to move throughout the building as well as participate in activities outdoors and off facility grounds.
- Performs duties that require the employee to stand and walk for extended periods of time.
- May sit or remain stationary for periods of time.
- While performing the duties of this job, the employee may be required to talk or hear, sit, stand, walk, reach, climb or balance, stoop, kneel, crouch or crawl, taste, or smell.
- Ability to move twenty-five pounds.
Additional Requirements
- Position requires incumbent to have a valid driver’s license, vehicle insurance and acceptable driving record.
- Clearance of criminal background, TB test, and any other mandatory state/federal requirements.
- Current CPR and First Aid certification
Skill Competencies
- Demonstrates the ability to lead and promote active communication with department leaders and team members throughout the Company.
- Demonstrates excellent verbal and written communication skills; communicates clearly and concisely with clients, families, referral partners, and all members of the interdisciplinary team.
- Demonstrates an understanding of admission and discharge criteria; able to provide clinical recommendations for level of care placement.
- Demonstrates strong leadership skills; identifies and overcomes challenges, celebrates successes, enhances program effectiveness and efficiency.
- Demonstrates knowledge of and adherence to all licensures, accreditations and contract requirements.
- Demonstrates knowledge of and adherence to all state and federal laws related to business operations.
- Demonstrates a working knowledge of behavioral health management practices and clinical operations.
- Demonstrates the ability to leverage and analyze data to maintain an operational pulse, ensuring ongoing achievement of operational, financial, clinical and regulatory objectives.
- Demonstrates a high level of emotional intelligence and core values alignment.
Other notations
- A valid Driver's license and a generally clean driving record are required. Employees may be required to drive personal or company vehicles.
- State licensing DHS and DSS prohibit individuals with specific criminal charges, conducted by Livescan fingerprint checks. Exemptions offered.
For cash compensation, we set standard ranges for all U.S based roles based on function, level, and geographic location, benchmarked against companies of similar size within the behavioral healthcare industry. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.
Other Requirements
- Requires clearance of TB test, criminal background check clearance, and any other mandatory state/federal requirements.
- Current CPR and First Aid certification or willingness to obtain within 30 days of start date.
1334 Westwood, LLC dba Clearview Outpatient – San Diego provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. 1334 Westwood, LLC dba Clearview Outpatient – San Diego reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.”
ISJPOP