Executive Director

MADISON HOUSE ASSISTED LIVING; Norfolk (NE); On-site; USD 110,000 - 170,000; Full time

Job summary

Oxford Senior Living in Norfolk, NE is seeking an Executive Director to provide leadership for the senior living community, ensuring high-quality resident care, engaged families, and prudent resource management.

You will oversee operations across life enrichment, healthcare coordination, food service, sales and maintenance, and build a strong team while driving occupancy and regulatory compliance in a compassionate, guest-centered environment.

Qualifications

• Bachelor’s degree in Business or a relevant discipline.
• Equivalent years of career experience in a similar capacity may be considered.
• Three (3) years of experience leading a senior living community.

Responsibilities

• Oversee hiring, onboarding, and development of staff delivering resident care.
• Set expectations and develop supervisory skills for direct reports.
• Communicate strategic objectives to community staff.
• Develop a sales culture to maintain occupancy and referrals.
• Partner with Sales/Marketing leaders to enhance market visibility.
• Ensure budget adherence and timely financial reporting.
• Ensure compliance with state regulations and audits.

Education

Bachelor's degree in Business

Master's degree in Business or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Executive Director

Full Time Management Madison House, Norfolk, NE, US

17 days ago Requisition ID: 2949

Do you love where you work? We do! Come join the Oxford family where we experience the joy of serving others and creating meaningful relationships.

Position Summary

The Executive Director provides leadership for the senior living community to ensure residents are cared for, employees are valued, families are engaged, and resources are stewarded and reinvested while overseeing the coordination and provision of life enrichment, healthcare coordination, food service, sales, and maintenance services.

Essential Functions

Leadership and Staff Development

• Oversee the hiring, onboarding, and development of staff that provide exceptional service and care for our residents
• Set clear behavioral expectations and performance objectives for direct reports and develop their supervisory skills for meeting expectations and achieving objectives
• Consistently communicate clarity of purpose and strategic objectives to all community staff
• Develop a sales culture within the community, ensuring that every team member understands the role they play in growing and maintaining occupancy
• Initiate new, and nurture existing relationships, with health care providers, referral sources and resident families to increase the referral base for the community
• Facilitate educational and networking events for the community and stakeholder network to spread the message about the community
• Partner with the Vice President of Sales and Vice President of Marketing and Brand to ensure the community is visible within the market area and beyond

Operations Management

• Ensure community operates successfully within the established budget
• Maintain an innovative staffing schedule that maximizes efficiency while ensuring exceptional resident care
• Prepare and submit accurate and timely financial reports as requested by State regulatory bodies as well as the Home Office
• Knowledgeable of state regulations
• Ensure all state reportable incidents are reported, investigation completed and submitted, within the required timeline

Operational and Clinical Compliance

• Participate in the preparation and facilitation of periodic operational and clinical compliance audits, both self-audit and required external audits
• Ensure all health care related services are provided in accordance with all state, federal, and third-party accreditation regulations

Successful Behavioral Attributes at Oxford Senior Living

• Humility: Share credit, emphasize team, and define success collectively rather than individually
• Positive Attitude: Display a “can-do” attitude focused on providing solutions
• Initiative: Action-oriented commitment to continuous improvement in all aspects of the business
• Emotional Intelligence: Serve the community by placing the needs of the community team members and residents ahead of your own

Minimum Qualifications

• Bachelor’s degree in Business or a relevant industry discipline
• Equivalent years of career experience in a similar capacity may be considered
• Three (3) years of experience leading a senior living community

Preferred Qualifications

• Master’s degree in Business or a relevant industry discipline
• Ten (10) years of experience leading a senior living community
• Prior experience opening a new senior living community

Physical Working Requirements

• Ability to travel using personal vehicle, including at night
• Able to do occasional lifting of up to 50 pounds
• Able to work flexible schedule, including evenings and/or weekends
• Team Member is subject to outside environment conditions occasionally, inside conditions frequently, with protection from weather conditions but not necessarily from temperature change

FIK

Oxford Senior Living is an EEO employer - M/F/Vets/Disabled