Executive Director

New York City Department of Consumer and Worker Protection; New York (NY); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Remote work eligible (up to 2 days/wk)

Job summary

New York City Department of Consumer and Worker Protection (DCWP)–Research And Analytics Division seeks three Executive Directors to lead teams of data scientists, technologists, and engineers in investigations and litigation. You will ensure data-driven insights and enforce consumer/workers protections while reporting to the Division's Associate Commissioner.

You will oversee casework, analytics products, and engineering delivery, with a focus on adapting policy and enforcement through advanced

Qualifications

• Master's degree in business/public administration, economics, labor or industrial relations, statistics or a closely related field and four years of satisfactory full-time professional experience in labor research and analysis, employee benefit design and benefit program evaluation, compensation analysis, labor economics or economic planning; 18 months in an executive/ supervisory capacity.
• A bachelor's degree and five years of professional experience, including 18 months in executive/ supervisory capacity as described above.
• Education and/or experience equivalent to (1) or (2). However, all candidates must possess a bachelor's degree and 18 months of executive/ supervisory experience as described in (1).

Responsibilities

• Casework: supervise technologists and data scientists on investigations, determine data needs, and analyze to describe practices, evaluate compliance, and calculate damages; present findings in court or settlements.
• Product: decide what gets built; gather requirements and design automated analytics products; support deployment.
• Engineering: lead engineers through design, testing, and iteration of analytics products.
• Tech policy: advise leadership on technology policy; review laws to reflect what technology can support and enforce; push for protections with a tech component.
• Team Management: hire, supervise, and develop your team.

Education

Master's degree in business/public administration/economics/labor or industrial relations/statistics or closely related field

Bachelor's degree from an accredited college

Education and/or experience equivalent to the above, with a Bachelor's degree and 18 months of executive/managerial supervisory experience

Job description

About Research And Analytics Division (RAD)

RAD is DCWP's in-house data team, and one of the first municipal offices of its kind in the country. Data scientists, technologists, engineers, product managers, and PhD economists work directly with the agency's attorneys and investigators to speed up investigations and win relief for consumers and workers. RAD also supports the agency's research, policy analysis, and public reporting. DCWP's data scientists and economists helped pioneer the Minimum Pay Rate for delivery workers, which has resulted in over $2 billion in additional pay. RAD will grow to 36 staff by FY28. It's hiring now, and it's moving fast.

The job

Companies hold the data that shows whether they broke the law. RAD is hiring three Executive Directors to lead the teams that sifts the data, decodes it, and turns it into evidence that wins in court. You will lead teams of data scientists, technologists, and engineers who work alongside DCWP's investigators and attorneys to hold businesses accountable to consumers and workers. In your area, you'll be the most senior technical person and the one accountable for getting the work right. You'll report to the Division's Associate Commissioner and partner with senior leaders across DCWP.

What you'll do

• Casework. You supervise the technologists and data scientists on consumer and worker protection investigations and litigation. You work with investigators and attorneys to identify the data a case needs, and with businesses' counsel and technical staff to get it. Then you analyze it to describe business practices, evaluate compliance, and calculate damages, and present the findings to attorneys, in settlement negotiations, and in court.
• Product. You decide what gets built. You work with attorneys, investigators, and case teams to gather requirements and design automated analytics products that assess business, consumer, and worker data for evidence of violations. You support users through deployment.
• Engineering. You lead the engineers who build those products, through design, testing, and iteration.
• Tech policy. Advise DCWP leadership on technology policy. Review laws and rules under consideration by the agency or the City Council to make sure they reflect how the technology works and can actually be enforced. Identify and push for new protections that have a strong technology component.
• Team Management: Hire, supervise, and develop your team.

About DCWP

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at NYC Department of Consumer and Worker Protection (DCWP), sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and YouTube.

*DCWP is currently hiring for this position either on a provisional basis or through the 55a program. Permanent employees in the civil service title, and comparable title (under 6.1.9) are also eligible to apply.*

**This position may be eligible for remote work for up to 2 days per week pursuant to the Flexible Work Pilot Program. **

Minimum Qualifications

• A master's degree from an accredited college in business or public administration, economics, labor or industrial relations, statistics or a closely related field and four years of satisfactory full-time professional experience in labor research and analysis, employee benefit design and benefit program evaluation, compensation analysis, labor economics, economic planning or a related area, 18 months of which must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in labor research and analysis, employee benefit design and benefit program evaluation, compensation analysis, labor economics or economic planning; or
• A baccalaureate degree from an accredited college and five years of professional experience, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above; or
• Education and/or experience equivalent to "1" or "2" above. However, all candidates must possess a baccalaureate degree from an accredited college, and must possess the 18 months of executive, managerial, administrative or supervisory experience as described in "1" above.

Preferred Skills

What we're looking for - Technical management experience in enforcement, investigations and litigation, software development, or analytics - Deep skills in data analysis, engineering, or product management - Expertise in consumer or worker protection, or in emerging technologies and how to regulate them - Familiarity with how City government and civil enforcement work - A bias for action: you assess a situation, set the objective, build the plan, and carry it out

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.