Executive Director

Harmony Senior Services; Laurel (MD); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

401k + Fulltime & Part-time Benefits

Training, Development & Career Ladder1

Great work-life balance

Flexible Scheduling

Job summary

Harmony Senior Services in Laurel, Maryland is seeking an Executive Director to oversee operations of a senior living community. You will manage budgets, ensure regulatory compliance, and lead a team of department heads to deliver high-quality resident care.

The role involves maintaining occupancy targets, directing marketing plans, coordinating with regulatory agencies, and fostering positive resident and family relations while driving financial performance.

Qualifications

• Bachelor’s degree with a minimum of 3 years’ experience as Executive Director.
• Must hold a current state administrative license.
• Proven success managing all aspects of senior community operations.
• Strong sales leadership and customer service orientation.
• Ability to build relationships with community groups to grow census.
• Excellent problem solving and staff development skills.

Responsibilities

• Oversee all hiring practices and ensure compliance with local, state, and federal laws.
• Manage budgets and participate in community budget preparation.
• Lead contract approvals for services and oversee financial performance.
• Ensure occupancy targets are met and oversee marketing plans.
• Guide resident relations, surveys, and grievance processes.
• Lead a management team and coordinate with department heads.

Skills

Sales leadership

Customer service

Problem solving

Staff development

Budget oversight

Community relations

Multitasking

Communication

Education

Bachelor’s degree

Administrative license (state)

Job description

3825 Fort Meade Road, Laurel, Maryland 20724

Job Description

• Oversee all hiring practices to ensure that the facility is in compliance with local, state and federal laws
• Ensure that staff is hired within budgetary guidelines
• Participate in preparation of the community budget
• Train all department heads on maintaining a budget and oversee budgetary compliance in each department, while also maintaining effective levels of care and primary resident day expense obligation.
• Review monthly financials with all department heads and prepare a variance report in keeping with company guidelines. Develop plans of correction as needed
• Lead approval process for all contracts for any services in the community
• Achievement of NOI.
• Comply with all local/state/federal regulations and stay aware of relevant changes and updates
• Plan for and manage the survey process and prepare all plans of correction
• Maintain good relations with Local/State regulatory agencies
• Oversee the completion of all risk assessments and necessary family and physician communication for at- risk residents
• Oversee corporate and state compliance with incident reporting guidelines
• Maintain or exceed budgeted occupancy
• Oversee the development and implementation of the marketing plan
• Sustain good resident relations through daily visits; monitor resident and family morale
• Oversee monthly Resident Council Meetings
• Oversee Resident and Family Grievance Process
• Oversee resident move-in process to ensure smooth transition for all new residents and their families
• Oversee resident satisfaction survey program and call families to address any concerns noted or when a survey is not returned
• Ensure enforcement of Resident Bill of Rights
• Make daily rounds to ensure that the building is clean and furniture is placed appropriately
• Oversee the routine and preventative maintenance programs
• Oversee Capital Improvement projects as needed
• Bachelor’s degree with a minimum of 3 years’ experience working as an Executive Director
• Must hold current administrative license for the state in which the position is located
• Demonstrated success managing all aspects of senior community operations
• Strong sales leadership
• Ability to build relationships with community groups that will help grow census
• Strong customer service skills with ability to problem solve
• Ability to lead a management team and promote staff development
• Demonstrated record of financial management proficiency
• Ability to prioritize and manage multiple projects simultaneously
• Thorough knowledge of state/federal regulations
• To ensure timely response to community emergencies on weekends or after hours, Executive Director must live within a thirty (30) mile radius of their assigned community.
• Ability to work flexible hours to include evenings and weekends
• Must be able to lift, carry, and push up to 25lbs

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling