Executive Director

Harmony Senior Services, LLC; Morgantown, Northern (WV, KY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401k + Benefits Packages

Training & Career Laddering

Great work-life balance

Flexible Scheduling

Job summary

Harmony Senior Services, LLC is seeking a Sr. Executive Director to lead the Morgantown community’s operations, marketing, and financial performance.

You will oversee hiring, budgeting, compliance, and resident care while fostering strong relationships with staff, residents, and regulators. The role requires a Bachelor’s degree and at least 3 years of Executive Director experience, with proven sales leadership and budgeting skills.

Qualifications

• Bachelor’s degree required with minimum three years’ experience as an Executive Director.
• Demonstrated success managing all aspects of senior community operations.
• Thorough knowledge of state/federal regulations, licensing, and compliance.

Responsibilities

• Oversee hiring practices to ensure local/state/federal compliance and approve hires/terminations.
• Manage budgeting, variance reports, and financial monitoring with department heads.
• Develop and implement marketing plans; oversee occupancy and census growth.

Skills

Sales leadership

Relationship building

Customer service

Financial management

Regulatory knowledge

Leadership

Budgeting

Education

Bachelor's degree

Job description

50 Harmony Drive, Morgantown, West Virginia 26505

The Sr. Executive Director shall have full responsibility for the operation and management of their community and for all marketing, business, and financial functions of the community in accordance with the policies of the management company, the Owners, and Federal/State/Local laws and regulations. Oversee all hiring practices to ensure that the facility is in compliance with local, state and federal laws Approve all hires and terminations Ensure that staff is hired within budgetary guidelines Oversee a weekend manager-on-duty program Oversee Daily Stand-Up Meeting (15 minutes) to include brief updates from each department head on the day’s events/needs Participate in preparation of the community budget Train all department heads on maintaining a budget by utilizing budget spend down sheets and oversee budgetary compliance in each department, while also maintaining effective levels of care and primary resident day expense obligation. Review monthly financials with all department heads and prepare a variance report in keeping with company guidelines. Develop plans of correction as needed Maintain oversight of all financial monitoring tools/reports review with appropriate personnel Ensure that community revenue and net operating income budget variance is positive and does not result in a greater than 5% negative variance on a monthly basis. Comply with all local/state/federal regulations and stay aware of relevant changes and updates Plan for and manage the survey process and prepare all plans of correction Maintain good relations with Local/State regulatory agencies Participate in industry organizations to stay abreast of local/state/federal issues/trends Oversee the completion of all risk assessments and necessary family and physician communication for at- risk residents Oversee corporate and state compliance with incident reporting guidelines Maintain or exceed budgeted occupancy Oversee the development and implementation of the marketing plan: Co-chair the marketing team and participate in all meetings Sustain good resident relations through daily visits; monitor resident and family morale Oversee monthly Resident Council Meetings Oversee Resident and Family Grievance Process Ensure enforcement of Resident Bill of Rights Assist in the onboarding and training of assigned Harmony and community leadership/employees Assist in implementing best practices and Harmony standards Assist RDO in onboarding new development communities in their assigned region Requirements:

Responsibilities

• Oversee all hiring practices to ensure that the facility is in compliance with local, state and federal laws
• Approve all hires and terminations
• Ensure that staff is hired within budgetary guidelines
• Oversee a weekend manager-on-duty program
• Oversee Daily Stand-Up Meeting (15 minutes) to include brief updates from each department head on the day’s events/needs
• Participate in preparation of the community budget
• Train all department heads on maintaining a budget by utilizing budget spend down sheets and oversee budgetary compliance in each department, while also maintaining effective levels of care and primary resident day expense obligation.
• Review monthly financials with all department heads and prepare a variance report in keeping with company guidelines.
• Develop plans of correction as needed
• Maintain oversight of all financial monitoring tools/reports review with appropriate personnel
• Ensure that community revenue and net operating income budget variance is positive and does not result in a greater than 5% negative variance on a monthly basis.
• Comply with all local/state/federal regulations and stay aware of relevant changes and updates
• Plan for and manage the survey process and prepare all plans of correction
• Maintain good relations with Local/State regulatory agencies
• Participate in industry organizations to stay abreast of local/state/federal issues/trends
• Oversee the completion of all risk assessments and necessary family and physician communication for at- risk residents
• Oversee corporate and state compliance with incident reporting guidelines
• Maintain or exceed budgeted occupancy
• Oversee the development and implementation of the marketing plan: Co-chair the marketing team and participate in all meetings
• Sustain good resident relations through daily visits; monitor resident and family morale
• Oversee monthly Resident Council Meetings
• Oversee Resident and Family Grievance Process
• Ensure enforcement of Resident Bill of Rights
• Assist in the onboarding and training of assigned Harmony and community leadership/employees
• Assist in implementing best practices and Harmony standards
• Assist RDO in onboarding new development communities in their assigned region

Requirements

• Bachelor’s degree with a minimum of 3 years’ experience working as an Executive Director
• Must hold current administrative license for the state in which the position is located
• Demonstrated success managing all aspects of senior community operations
• Strong sales leadership
• Ability to build relationships with community groups that will help grow census
• Strong customer service skills with ability to problem solve
• Ability to lead a management team and promote staff development
• Demonstrated record of financial management proficiency
• Ability to prioritize and manage multiple projects simultaneously
• Thorough knowledge of state/federal regulations
• To ensure timely response to community emergencies on weekends or after hours, Executive Director must live within a thirty (30) mile radius of their assigned community.
• Ability to work flexible hours to include evenings and weekends
• Must be able to lift, carry, and push up to 25lbs

Why Harmony?

• 401k + Fulltime & Part-time Benefits Packages
• Training, Development & Career Laddering
• Great work-life balance
• Flexible Scheduling

Harmony Senior Services is a certified Great Place To Work and one of the country’s fastest growing companies in the luxury senior living industry offering independent living, assisted living, and memory care in 45+ locations across the United States. Harmony Senior Services was founded on the belief that people deserve access to high quality senior living options. It is our honor to provide each resident, family member, and associate with the same care, compassion, and respect we would for our own family. We are a family serving families. Our team members are the foundation of the Harmony family, and we strive to create an environment where everyone feels safe, supported, and valued. We are passionate about serving our residents and their families while fostering a meaningful and fulfilling workplace for our team. Begin your journey with Harmony Senior Services and join one of the leaders in the senior living industry today!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.