Executive Director

QSL Management; Kingsport (TN); On-site; USD 95,000 - 150,000; Full time

Job summary

QSL Management is seeking an Executive Director for The Blake at Kingsport. This role leads resident care, wellness, sales, dining, activities, housekeeping, and maintenance, while guiding budgeting and staffing to stay compliant with state rules.

You will hire and mentor staff, ensure service quality, and work with residents and stakeholders to uphold the mission and values of the community. Weekend/evening availability is often required.

Qualifications

• Three+ years of leadership experience in healthcare or senior living.
• Bachelor's degree in business, healthcare, hospitality, or related field.
• Experience with budgeting, cash flow, and financial analysis.
• Proficient with cloud-based systems and MS Office suite.

Responsibilities

• Oversee planning, direction, coordination, and evaluation of wellness, sales, dining, activities, housekeeping and maintenance.
• Hire, train, supervise, and evaluate performance of new team members.
• Ensure staffing meets state requirements while aligning with budgets.
• Lead according to Mission, Vision, Values, standards, policies and laws.
• Apply good judgment and strong problem-solving and decision-making.
• Collaborate with residents, staff, ownership, and government entities.
• Be available to assist the community during emergencies.
• Ensure financial operations align with company forecasts.

Skills

Leadership

Communication

Flexible scheduling

Team management

Education

Bachelor's degree (business/healthcare/hospitality)

Tools

Cloud-based systems

Document management portal

MS Office (Word/PowerPoint/Excel)

Email/Outlook

Job description

QSL Management is a fast-growing senior living company with ample opportunities for advancement. Our mission is to provide seniors with luxurious and comfortable resort-style homes while promoting wellness, security, longevity, family, joy, and self-worth. We believe in fostering an environment in which our team members can grow and thrive, and we are looking for leaders who exemplify our core values of Excellence, Compassion, Respect, Leadership, Integrity, Safety, & Joy. We are looking for team members who want to serve others.

We offer a competitive wage and an excellent benefits package. Plus, we have a great work environment where you can make a difference in the lives of older adults.

We are currently looking for an Executive Director for The Blake at Kingsport

Primary Responsibilities of the Executive Director:

• The Executive Director is responsible for the overall planning, direction, coordination, and evaluation of resident care (wellness), sales, dining, activities, housekeeping and facility maintenance departments.
• The Executive Director is also responsible for hiring, training, supervising, and evaluating the performance of new team members.
• Must make sure that staffing levels meet state regulations while acting in harmony with company budgets.
• Leads in accordance with the company's Mission, Vision, Values, Standards, policies and applicable laws/regulations
• Demonstrates good judgment, strong problem solving and decision-making skills
• Ability to work effectively with a variety of people, including team members, residents, ownership groups, community groups, and government agencies
• Must be available to assist the community in times of emergencies.
• Ensures that the community is operating financially in a manner that has been forecasted by the company.

Requirements

Education/Experience:

• Must have a caring heart, willing to serve others
• Three+ years of experience in a leadership capacity in healthcare industry or senior living industry with a proven track record of meeting and exceeding goals
• Meet the state's minimum requirements of education/experience for Assisted Living Communities
• Bachelor's Degree in business, health care, hotel/restaurant management, or a closely related area
• Background in financial management, including budget preparation, cash flow management, and analysis of financial reports Proficient in cloud based operating systems, document management portal, internet browsing, email/Outlook and Microsoft applications like Word, PowerPoint and Excel
• Must possess excellent written and verbal communication skills Willing to work weekends and evenings as needed
• Safe driving record and valid driver's license

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities