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Community Foundation of Johnson County is seeking an Operations Leader to oversee day-to-day functions and lead staff across Programs, Volunteers, and Inventory/Warehouse in Johnson County, Iowa.
You will design policies, coordinate cross-department efforts, manage schedules and payroll, and partner with program managers on referral-to-delivery processes for Comforts of Home and Express Bed Delivery programs.
Houses into Homes transforms empty living spaces into safe, comfortable homes by delivering essential furnishings with unconditional positive regard to people in Johnson County, Iowa.
We envision a county where every neighbor has a fully furnished and comfortable home, resources are shared rather than wasted, and community members are empowered to enhance one another’s lives.
Oversee the day-to-day operations of the organization and manage staff members in all three operational departments: Programs, Volunteers, and Inventory/Warehouse.
-Design, develop, communicate and execute policies, procedures, and process improvements for systematic and efficient day-to-day operations. Examples include: work prioritization, oversight of the referral-to-delivery process, in-kind pickups and dropoffs, warehouse management, and volunteer management.
-Facilitate internal communication between departments to ensure efficient operational coordination.
-Set staff schedules to ensure operational coverage; review and approve timesheets, hours and pay rates for all regular and bonus payrolls.
-Work with the Program Managers to provide oversight of referral-to-delivery process (manage waiting list, communication with referral agencies and recipients, conduct PDVs, manage checklist creation and delivery preparation and execution) for our Comforts of Home and Express Bed Delivery programs. Participate in all aspects of the process.
-Work with the Volunteer department to guide the volunteer program, ensuring the development and implementation of effective outreach plans, engaging and training volunteers, and tracking volunteer information and activity. Participate in all aspects of the process.
-Provide oversight for warehouse management and donation intake, including inventory tracking, storage, distribution, donation pickups, material handling, and warehouse organization. Participate in all aspects of the process.
-Innovate approaches to raise awareness in the community about HiH. This includes updating HiH website and the agency’s monthly newsletter with relevant program information.
-Oversee program-related external communications, including speaking engagements when appropriate.
-Identify training needs for the staff and develop or source training programs as needed.
-As a member of the Leadership Team, provides leadership to the organization to support a high-trust, positive, collaborative and engaging culture of commitment.
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