Executive Director

Hallkeen-Assisted-Living-Communities; Boston (MA); On-site; USD 108,000 - 132,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health FSA

Dependent Care FSA

Short-Term Disability

Long Term Disability

Life Insurance

401(k) with matching contribution

Accrued Vacation

Sick

Personal time and Paid Holiday Benefit

Employee referral bonus

resident referral bonus

Free heated underground parking

Job summary

The Executive Director at Susan Bailis Assisted Living Boston, MA leads the day-to-day operations of the community with full P&L responsibility, guiding strategy, budgeting, staffing, and regulatory compliance to ensure a high-quality living and working environment.

This full-time role requires a Bachelor’s degree in Business Administration or Healthcare Administration and 5–7 years of senior living operations experience with a proven track record in achieving financial goals and staff

Qualifications

• Bachelor's degree required in business/healthcare admin or related field.
• 5–7 years in skilled nursing/assisted living retirement living facility management with sales and financial targets.
• 3–5 years in operations management with success in meeting financial goals in retirement/assisted living sectors.
• Proven ability to recruit, train, and manage staff.
• Understanding of facilities management and EOEA/Regulatory compliance.
• Basic computer skills including Excel and Word.

Responsibilities

• Lead development and implementation of strategies for the community aligned with company objectives.
• Manage labor, occupancy, expenses, quality of services, and performance against budgets.
• Ensure adherence to the Resident's Bill of Rights.
• Recruit, hire, orient, train, supervise, and evaluate staff per EOEA/Policies.
• Oversee budgeting, forecasting, and capital planning; liaise with corporate.
• Engage with the local community to build referrals and partnerships.
• Ensure compliant move-in/leasing processes under Fair Housing and EOEA regulations.

Education

Bachelor's degree in Business Administration, Healthcare Administration, or related subject

Job description

Job Title: Executive Director

Location: Susan Bailis Assisted Living Boston, MA 02115

Hours: Full-time

Salary beginning at 120k

Job Summary

The Executive Director is responsible for leading the day-to-day operations of the Community, including full P&L responsibility. The Executive Director plans, implements, and evaluates all aspects of operations, recruits and trains Department Heads. Supervises employees in order to create and maintain a high functioning team environment. Has a direct supervisory responsibility for team members. Maintains high customer satisfaction and ensures a quality-oriented workforce. Complies with all local, state, and federal regulations. Focuses on creating a safe working and living environment.

Requirements

Duties and Responsibilities

• Lead the development and implementation of all strategies for the community consistent with HallKeen Assisted Living Communities corporate objectives. Regularly communicates performance with Regional Vice President or Regional Director of Operations.
• Develop and implement successful strategies regarding labor, occupancy, mix, expenses, and quality of services, and review and redirect activity, if necessary.
• Ensure adherence to the Resident's Bill of Rights.
• Interview, hire, orient, train, supervise, discipline and evaluate staff in compliance with EOEA regulations and HallKeen Assisted Living Communities policies.
• Assess resident needs in relation to staff needs as a basis for determining priorities in designing an ongoing evaluation program.
• Comply with all aspects of operations, including personnel practices, in accordance with HallKeen Assisted Living Communities, LLC's policies and federal, state and local regulations.
• Assist in the development of operational budgets and capital requirements, including forecasting and approving all expenses.
• Act as liaison between field operations and corporate office, fostering strong relationships with corporate resources.
• Active in engaging in local community activities. Establishes networks and resources for resident and employee referrals.
• Performs regular review of and make recommendations on all aspects of building construction and preventative maintenance.
• Able to work in various positions at community and willing to fill in as needed.
• Builds a high performing team and maintains a high morale.
• Meets financial management requirements for the community.
• Maintains safe working and living environment in compliance with OSHA and EOEA regulations.
• Performs scheduled marketing activities, resulting in increased census.
• Ensures that move-in and leasing process is complete, accurate, and complies with Fair Housing and EOEA regulations and standards.
• May perform other duties as assigned.

Minimum Qualifications

• A Bachelor's degree in Business Administration, Healthcare Administration, or related subject is required.
• A minimum of five to seven years related business experience in Skilled Nursing, assisted living, or retirement living facility/community management. Successful history of building sales and meeting financial goals.
• Three - five years' experience in operations management with demonstrated success in meeting financial goals specific to retirement living, assisted living, long term care or related fields such as hospitality.
• Demonstrated success in operating or maintaining a quality, customer service workforce.
• Experience in recruiting and training others.
• Understanding of facilities management.
• Solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach and document performance issues and complete performance management expectations as guided by the company.
• Basic knowledge of computer systems, particularly Microsoft Excel and Word.
• Licensed as an administrator for assisted living in states requiring such a license.
• Valid driver's license.

Benefits

• Medical
• Dental
• Vision
• Health FSA
• Dependent Care FSA
• Short-Term Disability
• Long Term Disability
• Life Insurance
• Home and Auto Discount program
• Vendor Discount Program
• 401(k) with matching contribution
• Accrued Vacation
• Sick
• Personal time and Paid Holiday Benefit
• Employee referral bonus
• resident referral bonus
• Free heated underground parking available