Executive COO, Clinical Operations — Behavioral Health

Consulting For Human Services (CFHS); Eatontown (NJ); On-site; USD 200,000 - 240,000; Full time

Job summary

CPC Integrated Health is seeking a Chief Operating Officer, Clinical Operations to provide strategic and operational leadership across multi-site behavioral health programs serving children, adolescents, adults, and families. This executive role reports to the President & CEO and will shape clinical standards, budgeting, and workforce strategies in alignment with CPC's mission.

The COO will oversee outpatient, crisis response, school-based programs, care management, residential services, and

Qualifications

• Master’s degree in Social Work, Psychology, Counseling, or a related clinical field.
• Current independent clinical license in a behavioral health discipline (e.g., LCSW, LPC, Licensed Psychologist, LMFT).
• 15+ years of experience overseeing complex operations, including multi-site operations, workforce management, regulatory compliance, and/or financial stewardship.
• 5+ years of supervisory/managerial experience within behavioral health or community-based programs.
• Senior leadership/administrative experience with strong knowledge of CCBHC standards, Medicaid funding, integrated care models, and community-based systems of care.

Responsibilities

• Provide executive leadership for clinical operations, translating agency strategy, policy, and budget decisions into accountable execution across programs.
• Establish and uphold clinical treatment standards, regulatory compliance expectations, staff development priorities, and CPC requirements related to privileging, HIPAA, and corporate compliance.
• Lead, organize, and develop an 8-10 person direct-report structure, including managers and senior operational leaders; set clear expectations and provide meaningful performance feedback.
• Oversee outpatient, crisis response, school-based, care management, peer support, residential, and other community-based operations, including 24/7 mobile crisis response systems for youth and adults.
• Oversee a state-approved special education school serving students ages 5-21 with significant emotional, behavioral, psychiatric, developmental, and educational needs.
• Ensure fidelity to CCBHC standards, integrated whole-health care models, trauma-informed care, culturally responsive practice, ethical care, and evidence-informed service delivery.
• Partner across Administration, Human Resources, Quality Management, and other departments to ensure programs meet clinical, operational, workforce, and regulatory standards.
• Own program and cost-center budgeting, monitor financial performance, execute approved agreements and contracts, and align staffing capacity and workloads with client demand.
• Use data analytics and performance metrics to monitor program outcomes, compliance, productivity, and organizational performance and to drive continuous quality improvement.
• Represent CPC in external meetings, negotiations, and communications with professional and governmental agencies, community groups, clients, and other stakeholders.
• Translate complex analyses and recommendations for executive and board-level audiences and build strong relationships across internal and external stakeholders.
• Support fund development, grants, and related compliance requirements across the Division's funding portfolio.
• Lead organizational change, build consensus, and translate strategy into actionable plans as CPC grows and evolves.
• Promote responsible innovation, including thoughtful integration of AI and emerging technologies where they improve organizational performance and client care.

Skills

Executive leadership

Regulatory compliance

Staff development

Financial stewardship

Data analytics

CCBHC standards

Medicaid funding

Multi-site operations

Change management

Education

Master's degree in Social Work, Psychology, Counseling, or related clinical field

Job description

CPC Integrated Health is seeking a Chief Operating Officer, Clinical Operations to provide strategic and operational leadership across multi-site behavioral health programs serving children, adolescents, adults, and families. This executive role reports to the President & CEO and will shape clinical standards, budgeting, and workforce strategies in alignment with CPC's mission.

The COO will oversee outpatient, crisis response, school-based programs, care management, residential services, and