Executive Conference Services Director — Bonus Eligible

Compass Group USA; Washington (District of Columbia); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Compass Group USA is seeking a Director of Executive Conference Services to oversee daily operations of a corporate conference center account. This leadership role requires exceptional communication, multi-project management, and proven team leadership.

The Director will build strong client relationships, drive premium service across locations, manage budgets and P&L, and mentor direct reports while pursuing innovative, high-touch event experiences.

Qualifications

• Bachelor’s degree, hospitality preferred.
• Ten years events/conference center experience, preferably in a corporate environment.
• Superior quantitative, oral and written communications and problem-solving/strategizing skills.
• Previous experience managing a budget.
• Conformity to the highest standards of personal integrity and ethical behavior.
• Desire to learn and grow with a top notch hospitality company.

Responsibilities

• Leads strategic direction for the account, ensuring operational excellence and a culture of elevated service across all touchpoints.
• Cultivates strong relationships with the client, guests, and internal stakeholders, consistently delivering a personalized and high-touch experience.
• Develops and empowers direct reports, fostering leadership and accountability to uphold premium service standards within their divisions.
• Champions innovation and proactive problem-solving, driving continuous improvement and anticipating client needs.
• Oversees all financial aspects of the account, including P&L management and budgeting, with a focus on operational efficiency and value delivery.
• Manages daily operations with precision, ensuring consistency, attention to detail, and a seamless guest experience across all locations.

Skills

Leadership

Communication skills

Problem-solving

Events management

Budget management

Education

Bachelor’s degree, hospitality preferred

Job description

Compass Group USA is seeking a Director of Executive Conference Services to oversee daily operations of a corporate conference center account. This leadership role requires exceptional communication, multi-project management, and proven team leadership.

The Director will build strong client relationships, drive premium service across locations, manage budgets and P&L, and mentor direct reports while pursuing innovative, high-touch event experiences.