Executive Communications Leader: Messaging & Crisis

Truist

Charlotte (NC)

On-site

USD 120,000 - 190,000

Full time

14 days+

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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
401k plan
Paid holidays

Job summary

Truist seeks an accomplished communications leader to craft executive messaging, drive internal and external communications, and advise senior leadership. You will shape narratives, develop strategic initiatives, and protect the firm’s reputation while aligning with culture and business priorities.

The role emphasizes office-centrism with in-office work five days a week, travel for events, and collaboration across divisions.

Qualifications

  • Bachelor’s degree and 12+ years of relevant experience.
  • Experience influencing executive leaders and leading major initiatives.
  • Proven business and financial services acumen.
  • Experience leading internal/external communications strategy.
  • Strong interpersonal and relationship-building skills.
  • Ability to manage complex stakeholder environments, influence others, meet tight deadlines, and manage risk.
  • Experience managing agencies and vendors.
  • Experience using data and analytics to drive decisions.

Responsibilities

  • Translate complex business strategies into clear executive messaging.
  • Develop stories and initiatives for external audiences aligned with strategy.
  • Create memorable narratives connecting strategy to culture.
  • Develop consistent themes and key messages across channels.
  • Write remarks, posts, scripts, and major speeches in the CEO's voice.
  • Produce enterprise-level communications strategies with cross-functional impact.
  • Provide strategic guidance for the CEO and leadership team.
  • Build alignment across high-impact stakeholders.
  • Travel as needed to support executive speaking engagements.
  • Provide crisis and reputation communications support.

Skills

Executive leadership
Strategic communications
Stakeholder management
Agency management
Analytics to drive decisions
Digital platforms & AI tools
Relationship building
Speechwriting & storytelling

Education

Bachelor's degree

Job description

Truist seeks an accomplished communications leader to craft executive messaging, drive internal and external communications, and advise senior leadership. You will shape narratives, develop strategic initiatives, and protect the firm’s reputation while aligning with culture and business priorities.

The role emphasizes office-centrism with in-office work five days a week, travel for events, and collaboration across divisions.

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