Executive Communications Advisor-CMO Liaison (Communications & Customer Experience [CCX] Dept., Unclassified Position)

City of Dallas; Dallas (TX); On-site; USD 62,000 - 77,000; Full time

Job summary

The City of Dallas is seeking an Executive Communications Advisor to join the City Manager’s Office Liaison team. You will research, draft, edit and deliver executive communications including speeches, talking points, newsletters and video scripts for internal and external audiences.

You will manage social media content across platforms, coordinate information dissemination, and collaborate with senior staff to highlight City priorities.

Qualifications

• Bachelor’s degree in communications or related field.
• Five years of experience in strategic communications and speech writing.
• Ability to write clearly with AP style and proper grammar.

Responsibilities

• Draft, edit, and prepare executive communications for City Manager’s Office.
• Monitor social media engagement and suggest improvement strategies.
• Coordinate information dissemination across channels and stakeholders.
• Develop and manage digital content for social platforms.
• Attend events to capture timely content, with occasional evenings/weekends.
• Review content for accuracy, grammar, and spelling.
• Perform other duties as assigned.

Skills

Public speaking

Professional writing

AP style

Social media strategy

Stakeholder engagement

Microsoft Office

Communication abilities

Relationship building

Education

Bachelor's Degree in Communications, Journalism, Marketing, Public Relations, English, or related field

Tools

Microsoft Office Suite

Social media platforms management tools

Job description

Dallas is Growing. Grow With Us.Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture,

Dallas is Growing. Grow With Us.Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture,
we’re committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community.

Job Summary

Job Description

Overview

The Executive Communications Advisor – City Manager’s Office (CMO) Liaison supports the City Manager and the City Manager’s Office by developing, coordinating, and delivering strategic communications. Responsibilities include preparing executive speeches, talking points, correspondence, newsletters, presentations, and digital content for internal and external audiences. The position manages social media content and coordinates communication efforts to promote public awareness, stakeholder engagement, and timely dissemination of information regarding City business. The role collaborates with the City Manager, Chief of Staff, and City departments to communicate City priorities, initiatives, and key messages effectively.

Essential Functions

1. 1 Research, drafts, edits, and prepares executive communications on behalf of the City Manager and the City Manager’s Office, including speeches, formal remarks, talking points, presentations, statements, memorandums, emails, correspondence, weekly newsletters, video scripts, and other written materials communicating City programs, initiatives, priorities, and business to City Council, City employees, residents, and other internal and external stakeholders.
2. 2 Monitor social media engagement and communication effectiveness, identify opportunities for improvement, and recommend strategies to strengthen public awareness and stakeholder engagement.
3. 3 Collaborate with City Manager, the Chief of Staff to the City Manager and the City Manager’s Office to develop and implement a strategic schedule for disseminating information through multiple communication channels, including newsletters, social media, citywide announcements and tailored content specific for the City Manager as it relates to City business.
4. 4 Develops, manages, and maintains digital content across the City Manager’s Office social media platforms, including Facebook, LinkedIn, Instagram, and X.
5. 5 Supports the City Manager by attending events to capture timely, relevant digital and written content, with flexibility to work evenings and weekends as required to maintain up-to-date communication.
6. 6 Reviews and edits content to ensure accuracy, proper grammar, punctuation, and spelling.
7. 7 Perform all other work as needed or assigned.

Minimum Qualifications

Education

Bachelor's Degree in Communications, Journalism, Marketing, Public Relations, English, or related field.

Experience

Five (5) years of experience in communications, journalism with emphasis on speech writing, constituent or stakeholder correspondence and social media communication & engagement.

Licenses and Certifications

None

Knowledge, Skills, And Abilities

• Knowledge of city practices, procedures and functions.
• Knowledge of basic principles, laws and regulations of personnel administration.
• Knowledge of communications strategies, social media, graphic design and document printing.
• Knowledge of Microsoft Office (Teams, Word, Excel, PowerPoint and OneDrive).
• Demonstrated professional writing ability.
• Knowledge of AP style and proper grammar, punctuation and spelling.
• Ability to speak in public and make presentations to a wide variety of groups.
• Ability to strategically support and facilitate media and other public information requests.
• Ability to communicate effectively both verbally and in writing.
• Ability to establish and maintain effective working relationships with stakeholders at all levels.

Salary Range

$62,379.20 - $76,585.60

City of Dallas is an Equal Opportunity Employer.