Executive Business Partner

Jack Henry & Associates, Inc.; Remote; USD 70,000 - 90,000; Full time

Job summary

A leading technology company in financial services is looking for an Executive Business Partner. This remote position involves providing high-level support to senior leadership, managing multiple calendars, and ensuring effective communication across departments. Candidates should have at least 4 years of administrative experience, proficient use of MS Office, and excellent interpersonal and decision-making skills. The role also requires handling confidential information and coordinating travel and meetings, with occasional travel required.

Benefits

Comprehensive benefits

Professional development opportunities

Qualifications

• Minimum of 4 years of experience in an administrative role.
• Previous executive administrative assistant experience required.
• Excellent interpersonal skills and decision-making skills essential.

Responsibilities

• Coordinate and prioritize multiple executive calendars.
• Support strategic initiatives and streamline communication.
• Manage travel, meetings, and key events.

Skills

Executive administrative support

MS Office Excel

MS Office PowerPoint

Interpersonal communication

Decision-making

AI tools proficiency

Tools

Microsoft Office Suite

SharePoint

OneDrive

Job description

Overview

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission focuses on people-inspired innovation, empowering financial institutions to deliver seamless, secure, and human-centered experiences. We deliver cutting-edge solutions that are advancing digital banking and payments, with a focus on our associates’ impact.

If you’re ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence, we’d love to meet you.

Role

The Executive Business Partner provides high-level, proactive support to our Senior Managing Director of Financial Crimes Solutions by managing complex tasks, coordinating strategic initiatives, and ensuring seamless communication across Financial Crimes Solutions departments and the broader organization. This role requires strong organizational skills, clear communication, sound judgment, and the ability to handle confidential information with professionalism. You will track deliverables, manage timelines, and help ensure business unit and corporate objectives stay on schedule.

This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in Birmingham, AL; Louisville, KY; Allen, TX; Lenexa, KS; Springfield, MO; or Monett, MO. Occasional travel up to 10% for key events, meetings, trainings, or conferences may be required.

All positions may require an onsite interview or in-person onboarding to verify identity.

What you’ll be responsible for

• Efficiently coordinates and prioritizes multiple executive calendars, ensuring optimal scheduling and seamless communication across internal and external stakeholders, including the Leadership Support Team (LST).
• Interprets and communicates the Executive’s intent on their behalf, facilitating decision-making and enabling the Executive to focus on broader organizational priorities.
• Maintains strict confidentiality and safeguards sensitive information in compliance with company policies and best practices.
• Plans, schedules, and manages travel, meetings, seminar series, speaking engagements, and conferences. Supports executive and senior leader meetings by attending, taking notes, and tracking follow-up actions.
• Acts as a positive representative for executive and department staff.
• Acts as a key point of contact, facilitating clear and professional communication between internal and external stakeholders.
• Supports process enhancements for administrative and departmental procedures, including documenting and implementing best practices.
• Drafts, reviews, and edits internal communications and departmental documents to ensure accuracy, consistency, and professionalism.
• Fosters a positive and professional work environment throughout the company.
• Assists and partners with Finance in managing budgeting and contracting processes within the scope of assigned responsibilities, ensuring accuracy and compliance.
• Identifies challenges, analyzes scope, proposes solutions, and compiles relevant data and reports to support decision-making.
• Builds and maintains strong relationships across the Business Support Network (BSN), providing mentorship and fostering collaboration.
• May perform other job duties as assigned.

What you’ll need to have

• Minimum of 4 years of experience in an administrative role.
• Must have previous executive administrative assistant experience.
• Must be proficient in MS Office Excel and PowerPoint.
• Excellent interpersonal skills, communication and decision-making skills.
• Proficient in using AI tools.

Nice to have

• Maintains a polished, professional, service-oriented demeanor and upholds clear ethical standards, ensuring sound decision-making in ambiguous situations.
• Ability to manage a diverse range of responsibilities, prioritizing and aligning workflow to meet departmental and interdepartmental needs.
• Intermediate to advanced knowledge of Microsoft Office Suite and collaborative tools such as SharePoint and OneDrive, or equivalent platforms.
• Understands the company’s mission, policies, and procedures, recognizing their role in supporting operations.
• Supports implementation of systems and processes that drive operational efficiency and align with strategic goals.
• Thrives in a collaborative environment with proactive communication and resilience when navigating challenges.
• Provides support on various projects, managing multiple tasks while maintaining professionalism, confidentiality, and client service.
• Excels in handling multiple tasks and managing responsibilities for multiple managers, ensuring accuracy and efficiency.
• Displays curiosity and a proactive learning mindset, pursuing personal and professional development.
• Operates with a self-starter mentality, taking initiative to implement process improvements.

If you got this far, we hope you’re excited about this opportunity. We encourage you to apply even if you don’t meet every requirement. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives.

Why Jack Henry?

At Jack Henry, we live by the motto: Do the right thing, do whatever it takes, and have fun. We offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We’re leading in technology modernization to evolve with speed, security, and flexibility, focusing on secure data access, fraud mitigation, and seamless integration to empower our teams to build innovative solutions for accountholders.

Equal Employment Opportunity

Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all employment practices regardless of race, religious creed, color, national origin, ancestry, physical or mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status, or other protected status.

No retaliation for good faith discrimination complaints or investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.