Executive Branch Associate

Veros Credit, LLC; Santa Ana (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

Veros Credit, LLC in Santa Ana, CA seeks an Executive Branch Associate to review and verify automobile loan applications and coordinate with applicants and dealerships. You will play a key role in the new loan originations process and maintain communications with the Sales & Marketing team.

Required: 2+ years of administrative experience, strong customer service and problem-solving abilities; bilingual in English/Spanish a plus; High School Diploma or GED; ability to work flexible hours,

Qualifications

• 2+ years of administrative experience, preferably in subprime auto lending.
• Strong customer service oriented communication and problem solving skills.
• Ability to interact professionally with applicants and dealers.
• Bilingual English/Spanish a plus.

Responsibilities

• Review and verify automobile loan applications and communicate with applicants and dealerships.
• Involve in the new loan originations process and dealer communications with Sales & Marketing.
• Conduct administrative tasks including documentation and file maintenance.
• Support dealer accounts, signups, and related administrative duties.

Skills

Administrative experience

Customer service

Communication

Problem solving

Bilingual

Education

High School Diploma or GED

Job description

About Us

Veros Credit is committed to making vehicle ownership possible for everyone. Through our vast network of independent and franchise dealers, we have helped countless customers with their financing needs, allowing them to drive off in the vehicle they deserve.

We realize that our greatest assets are our employees, which is why we strive to make work welcoming and fun but offer limitless opportunities for growth and advancement. At Veros Credit, you can look forward to company events, free meals quarterly, holiday activities, and more. You will be greeted by friendly, positive, and ambitious team members, and work alongside leaders who encourage and value your new ideas. We are proud to say that it is this sense of community that makes us excited to walk through the door every day.

Some of our benefit offerings include:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Flexible Spending Accounts (FSA)
• Accident, Hospital, Indemnity Insurance
• Short Term Disability (STD) and Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• 401(k) Plan
• Tuition Reimbursement
• Paid Holidays
• Paid Time Off (PTO)
• Transportation Reimbursement Benefit (Mass Transit, Carpool, and Plug-In Electric Vehicle)
• Referral Bonus
• Quarterly lunches
• Daily fresh fruit
• Office Starbucks Coffee/Latte/Espresso Machine
• And a lot more!

About The Position

The Executive Branch Associatewill be responsible for reviewing and verifying automobile loan applications and communicating with loan applicants and dealerships regarding the loan application process. The Executive Branch Associatewill also have heavy involvement in the new loan originations process and/or direct communications with our dealers and Sales & Marketing team.

Essential Duties and Responsibilities:

• Conduct application audits during the funding stage.
• Review and pre-approve applications during the underwriting stage.
• Verify loan application information by ordering credit, employment, and earnings reports; mail verification forms; and contact verification sources.
• Conduct interviews and employment/residence verification for loan applicants.
• Process new dealer applications and dealer signups.
• Responsible for dealer support, account maintenance, dealer score card preparation, buybacks, late title collection, and funds release.
• Provide general administrative and clerical support including mailing, scanning, faxing and copying.
• Accurately document accounts with any pertinent information and/or updates.
• Other duties as assigned.

Essential Knowledge and Skill Requirements:

• 2+ years of administrative experience, preferably in the subprime consumer or auto lending industry.
• Effective customer service oriented communication, negotiation, and problem solving skills.
• Ability to interact with others in a professional, tactful and sensitive manner.
• Ability to thrive in a fast-paced work environment and to work independently and as part of a team.
• Available to work a flexible work schedule, overtime, and weekends as needed.
• Bilingual (English/Spanish) is a plus.
• High School Diploma or GED.

Salary: $20.00 - $25.00 per hour

Veros Credit, LLC is an equal opportunity employer.

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