Executive Assistant to the Commissioner

Taxi-; New York (NY); On-site; USD 65,000 - 95,000; Full time

Job summary

The New York City Taxi and Limousine Commission (TLC) is seeking an Executive Assistant to the Commissioner to provide high-level administrative and operational support. The role will manage day-to-day operations of the executive office, including complex calendar management, correspondence, and coordination of internal and external communications.

The Executive Assistant will support agency leadership in planning major initiatives, organize Commission Meetings and Public Hearings, and prepare

Qualifications

• Four years of paid full-time administrative experience with a Bachelor's degree.
• One year of consultative, managerial, or executive experience required.

Responsibilities

• Provide high-level administrative and operational support to the Commissioner and senior staff.
• Manage complex calendars, correspondence, and internal/external communications.
• Coordinate planning of Commission Meetings and Public Hearings; track project plans and workflows.
• Prepare reports, presentations, and official correspondence; respond to inquiries from licensees and the public.
• Support staff development and ensure timely, accurate agency responses.

Skills

Executive support

Written & verbal communication

Data analysis

Problem solving

Time management

Education

Bachelor's degree + 4 years admin exp

Tools

Microsoft Excel

Microsoft Access

Microsoft Word

Job description

The New York City Taxi and Limousine Commission (TLC) is the City agency responsible for regulating for-hire transportation in New York City, including taxis, street hail liveries, high-volume for-hire services such as Uber and Lyft, black cars, luxury limousines, livery vehicles, commuter vans, and paratransit vehicles.

The New York City Taxi & Limousine Commission (TLC) oversees a transportation ecosystem that moves nearly 1 million riders every single day the equivalent of the entire Boston transit system. TLC is the agency responsible for regulating New York City's taxicab and for-hire vehicle industry. With approximately 180 000 licensed drivers, 1 000 businesses, 115 000 vehicles including and the iconic yellow taxi at the heart of our city’s identity, TLC is entering a new era of dignity, accountability, and collaboration across the for hire vehicle sector. TLC continues to be on the front lines of a rapidly changing mobility landscape and our innovative efforts—whether requiring minimum pay for app drivers, ensuring wheelchair accessible service, making our licensed fleet more environmentally sustainable, working to eliminate traffic fatalities, or preventing discriminatory service—often serve as a model for other cities.

Core Priorities

• Driver and Passenger Dignity ensuring every interaction reflects respect and fairness
• Corporate Accountability holding regulated entities to consistent, transparent standards
• A Transportation System that Works Together equitable, modern, and accessible

The Executive Assistant to the Commissioner will provide high-level administrative and operational support to the Commissioner/Chair, Chief of Staff, and Deputy Chief of Staff. This role will manage the day-to-day operations of the executive office, including complex calendar management, correspondence, and coordination of internal and external communications. The Executive Assistant will support the agency leadership in operational and process management, assist in the coordination of major initiatives, and play an active role in planning and organizing Commission Meetings and Public Hearings. Responsibilities will also include preparing reports, presentations, and official correspondence; responding to inquiries from licensees, elected officials, and the general public; and ensuring timely, accurate agency responses. The role will involve maintaining project plans and workflow trackers, ensuring meetings are well-structured with clear agendas and designated leads, and supporting staff development initiatives to enhance administrative effectiveness across the agency.

APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL.

Location

New York, NY

Executive Assistant (TAXI & LI - 13292

Minimum Qualifications

1. A baccalaureate degree from an accredited college and four (4) years of paid full-time administrative experience in an industrial, commercial, governmental, educational or related organization, including one (1) year in a consultative, managerial or executive capacity; or
2. A satisfactory equivalent. However, all candidates must have the one year of specialized experience above.

Preferred Skills

Interested candidates should possess 3+ years of executive support experience, excellent written and verbal communication skills, strong analytical abilities, and a solid understanding of data analysis. The ideal candidate demonstrates effective problem‑solving skills and proven ability to prioritize, manage time efficiently, and handle multiple tasks in a fast-paced environment. Candidates should be highly motivated and capable of working both independently and collaboratively within a team setting. Proficiency in analytical and database software, including Microsoft Excel and Access, is strongly preferred, and substantial experience with Microsoft Word is required. A proven track record of overseeing clerical and administrative functions is also highly desirable.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.