Executive Assistant to the CEO

Patreon; San Francisco (CA); Hybrid; USD 110,000 - 160,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Hybrid work model

Job summary

Patreon is seeking an Executive Assistant for the Office of the CEO in San Francisco. You will support the CEO and Co-Founder, partner with the Chief of Staff, and help manage complex calendars, travel, and meeting logistics in a hybrid in-office model.

You will handle inbox management, agenda creation, notes, and cross-functional coordination, while maintaining confidentiality and delivering high-quality administrative support to the executive team.

Qualifications

• 3–5 years EA experience supporting C-level executives in startup or high-growth environments.
• Experience supporting executives in both business and personal capacities, ideally including family office experience or close cross-functional partnership with a personal-side EA.
• This is a San Francisco based role for a hybrid model company, in office 3 days/week.
• Extremely organized and detail oriented.
• Exercises sound judgment, confidentiality and professionalism.
• Moves quickly without sacrificing efficiency or effectiveness.
• Prioritizes shifting demands with a high degree of accuracy and consistent follow up.
• Excellent written and verbal communication skills.
• Strong project management skills; able to build and run systems and processes independently.
• Ability to work autonomously, problem solve, think five steps ahead, and create/maintain structure and processes.
• Advanced knowledge of business-related tools including Google Suite, Slack, Notion, and AI tools, with strong AI fluency.

Responsibilities

• Proactively manage calendars 3–6 months out, aligning with Biz Ops and exec calendars.
• Maintain the CEO’s inbox and draft correspondence.
• Create meeting agendas and presentations with the Chief of Staff.
• Attend meetings, take notes, track action items and deliverables.
• Coordinate offsites and events for the Executive Team.
• Manage CEO travel and some personal travel, including bookings and logistics.
• Build quarterly/annual travel lookaheads with the family office for long-range planning.
• Code receipts, expenses, and reimbursements; maintain organized records.
• Develop project management processes for cross-functional initiatives.

Skills

EA experience

C-level support

Organization & detail

Confidentiality

Project management

Communication skills

Autonomous work

AI productivity tools

Google Workspace

Slack

Notion

AI tools

Tools

Google Suite

Slack

Notion

AI tools

Job description

Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build lasting businesses, including paid and free memberships, community chats, live experiences, and one-time purchases.

Ultimately, our goal is simple: fund the creative class. We're leaders in that space, with:

• $10 billion+ generated by creators since Patreon's inception
• 100 million+ free memberships for fans who may not be ready to pay just yet
• 25 million+ paid memberships on Patreon today

We're continuing to invest in building the best creator platform and team in the creator economy. We're looking for an Executive Assistant to help advance that mission.

This role is based in San Francisco and is open to candidates who can work in-office three days per week under our hybrid model.

About The Team

The Office of the CEO provides high-touch support to Patreon's CEO & Co-Founder and executive team, spanning calendar management, communications, travel, and cross-functional coordination. This role partners closely with the Chief of Staff to keep the CEO's priorities, schedule, and business rhythms running smoothly.

About The Role

• As a member of the Office of the CEO, you will provide support to the CEO & Co-Founder and work closely with the Chief of Staff
• Proactively manage complex calendars 3-6 months out, partnering closely with Biz Ops to ensure the CEO's calendar and the exec team's calendars stay aligned; maintain and adjust business rhythms as needed
• Proactively communicate calendar updates and priorities to the Rhythm of Business (ROB) stakeholders (Business Operations, Executive Assistants, Communications teammates)
• Maintain the CEO's inbox, draft correspondence
• Work with the Chief of Staff to procure or create meeting agendas and presentations
• Attend meetings, take notes, track action items and deliverables
• Coordinate offsites and events for the Executive Team
• Celebrate birthdays, anniversaries and new family member arrivals of Executive Team members
• Coordinate all of the CEO's business travel and some personal travel, including bookings and logistics
• Build and share quarterly/annual travel lookaheads with CEO's family office to support long-range planning
• Maintain, organize, and code receipts, expenses, and reimbursements
• Work with the Chief of Staff to create project management processes for cross-functional initiatives, building and maintaining systems that scale with the office

Projects you may work on

• Coordinating activities, logistics and agendas for exec team offsites
• Meeting coordination during company planning, annual reviews
• Supporting monthly All Hands efforts
• Special projects on an as-needed basis
• Board meeting coordination and planning
• Annual company kickoff (PKO) planning and support

About You

• 3-5 years EA experience supporting C-level executives in startup or high-growth environments
• Experience supporting executives in both business and personal capacities, ideally including family office experience or close cross-functional partnership with a personal-side EA
• This is a San Francisco based role for a hybrid model company, in office 3 days/week
• Extremely organized and detail oriented
• Exercises sound judgment, confidentiality and professionalism
• Moves quickly without sacrificing efficiency or effectiveness
• Prioritizes shifting demands with a high degree of accuracy and consistent follow up
• Excellent written and verbal communication skills
• Strong project management skills; able to build and run systems and processes independently
• Ability to:
  • Work autonomously
  • Problem solve
  • Think five steps ahead
  • Create and maintain structure and processes
• Advanced knowledge of business-related tools including (but not limited to) Google Suite, Slack, Notion, and AI tools, with strong AI fluency and a demonstrated ability to leverage AI to improve productivity

About Patreon

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our people:

• Put Creators First | They're the reason we're here. When creators win, we win.
• Build with Craft | We sign our name to every deliverable, just like the creators we serve.
• Make it Happen | We don't quit. We learn and deliver.
• Win Together | We grow as individuals. We win as a team.

We hire talented and passionate people from different backgrounds because workplace diversity and inclusion are critical to our ability to serve creators worldwide. If you're excited about this role but your experience doesn't match every qualification above, we strongly encourage you to apply. If you're a creator at heart, energized by our mission, and share our company values, we'd love to hear from you.

Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please contact [e-mail].

Patreon offers a competitive benefits package, including salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and a 401(k) plan with matching.

Patreon operates under a hybrid work model. Employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal is to be intentional about in-person time and strengthen our sense of community. Candidates hired into remote-eligible roles are not expected to meet the same requirements.

At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we share the expected salary range for each role. The posted range may encompass multiple levels within the role's job family and depends on location. The final offer will reflect the candidate's experience, skills, competencies, geographic location, and alignment with Patreon's leveling framework. For remote employees located outside California and New York, salary may vary based on location and local market conditions.

Patreon reserves the right to modify or update compensation and benefits at any time.