Executive Assistant & Office Manager - L'Oreal Travel Retail Americas (TRAM)

L'Oreal USA, Inc; Miami (FL); On-site; USD 80,000 - 110,000; Full time

Job summary

L'Oréal USA is seeking an Executive Assistant & Office Manager for Travel Retail Americas (TRAM) in Miami. You will support the Managing Director and MANCOM, coordinating complex calendars, travel, events, and office operations across multi-market zones.

This role blends high‑level executive support with hands‑on facilities management, vendor coordination, and governance activities, offering real responsibility from day one in a fast‑paced beauty leader.

Qualifications

• Exceptional organizational precision and proactive mindset.
• Ability to anticipate business priorities in an international environment.
• Strong diplomacy and discretion when handling sensitive information.

Responsibilities

• Drive executive operations for the Managing Director and MANCOM.
• Coordinate complex international agendas and executive travel.
• Plan and coordinate major international leadership events and offsites.
• Organize end-to-end logistics for visiting delegations and regional immersions.
• Structure agendas, capture minutes, and disseminate action items within 48 hours.
• Oversee office life, facilities, vendor relationships, and procurement.

Skills

Executive calendar management

Travel coordination

Event planning

Vendor management

Cross-cultural communication

Job description

Executive Assistant & Office Manager - L'Oreal Travel Retail Americas (TRAM)

Hello, we're L'Oreal. We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.

A Day in the Life

You will drive executive operations for our Travel Retail Americas Managing Director and Management Committee (MANCOM), reporting directly to the Managing Director in Miami. Your daily focus bridges high-level executive support with hands-on workplace management across a multi-market zone.

• Steer complex international agendas, executive travel, and expenses for the Managing Director, liaising seamlessly with our Paris Hub teams.
• Orchestrate major international leadership events and offsites, including Worldwide Meetings, Cannes, IAADFS, and ASUTIL conferences.
• Coordinate end-to-end logistics for visiting global executive delegations, from itinerary planning to regional point-of-sale immersions.
• Organize MANCOM governance by structuring agendas, facilitating meetings, and circulating actionable minutes within 48 hours.
• Lead office life and engagement initiatives, including Citizen Day volunteering and local community events, while managing office facilities, vendor relationships, and operational purchase orders.

We Are Looking For

You bring exceptional organizational precision and a proactive mindset to anticipate business priorities in an international environment. You bring:

• Cooperation: Ability to build trusted partnerships across local leadership, Paris headquarters, and transversal teams.
• Prioritization: Proven capacity to manage high-volume executive agendas, urgent demands, and competing operational deadlines with composure.
• Facility Management: Practical expertise overseeing daily office operations, workplace services, and vendor coordination.
• Adapted Communication: Strong diplomacy and discretion when handling sensitive information and interacting with diverse executive stakeholders.
• Project Planning Management: Rigorous approach to structuring large-scale international offsites, industry summits, and travel logistics from brief to execution.

What's In It For You

• A place for you to leave your comfort zone and grow beyond your potential (here, you'll be encouraged to try new things and take risks!)
• Real responsibility from day 1, there's no sitting on the sidelines at L'Oreal
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
• A place where you can contribute to something bigger! Many of our brands have societal/environmental causes to make a concrete difference

Who We Are

L'Oreal is the world's leading beauty company with a portfolio of over 35 international brands. Present across all distribution networks, we are committed to fulfilling our mission to create the beauty that moves the world.

We're committed to guaranteeing inclusive recruitment processes and to advocating for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment because of the individual's gender identity or expression, sexual orientation, visible and/or invisible disabilities, socio-economic and/or multicultural origins, health conditions, age, religion, or any other characteristics protected by law. Wondering how AI is integrated in our L'Oreal recruitment process? Find practical information and advice in our AI Charter.