Executive Assistant

SupportFinity™; Universal City (TX); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Paid leave

Tuition reimbursement

Job summary

SupportFinity™ in Universal City is seeking an Executive Assistant to provide comprehensive support for senior executives, including an executive vice president and a senior vice president. The successful candidate will manage complex calendars, coordinate travel, and maintain confidentiality, ensuring that executives can focus on strategic priorities.

This role requires at least 3 years of experience in a similar position, outstanding organizational skills, and proficiency in Microsoft Office. The company offers a hybrid work model and competitive compensation.

Qualifications

• 3+ years of experience supporting SVP-level or equivalent senior executives.
• Exceptional organizational skills with proven ability to prioritize competing requests.
• Ability to maintain a high level of confidentiality.

Responsibilities

• Serve as a trusted partner to an EVP and SVP, enabling focus on strategic priorities.
• Own and manage complex, high-volume calendars across multiple time zones.
• Coordinate travel, including flights, accommodations, and itineraries.

Skills

Organizational skills

Proficiency in Microsoft Office

Attention to detail

Interpersonal skills

Job description

About Universal Pictures Home Entertainment

Universal Pictures Home Entertainment (UPHE) markets and distributes NBCUniversal’s film and television offerings across transactional digital and disc formats worldwide. Distributed lines of content include contemporary and classic productions within the company’s expansive entertainment catalog, spanning properties from Universal Pictures, Focus Features, DreamWorks Animation, Illumination, Universal Media Studios and Peacock, as well as from select third‑party partners.

UPHE distributes through its own operations in parts of North America, Europe, Asia Pacific and South America and through a variety of licensee partnerships across major territories around the world. The Company explores innovative technologies and develops dynamic new windowing strategies for the evolving global home entertainment market.

Job Description

The Executive Assistant function plays a critical role in enabling senior leadership to operate at the highest level. This role provides end‑to‑end executive support for an Executive Vice President and a Senior Vice President with global portfolios, ensuring seamless coordination across calendars, travel, communications, and priorities.

Acting as a trusted partner and gatekeeper, the Executive Assistant provides proactive oversight to ensure no responsibilities or details are overlooked: protecting executive time, maintaining rigor across SVP calendars, and enabling clear communication across internal teams and external partners. The role demands exceptional judgment, reliability, strong interpersonal skills and the ability to anticipate needs and prioritize appropriately in a fast‑paced, high‑expectation environment that values accountability, precision, trust, and a ‘WE’ mentality.

Who You’ll Work With

• An Executive Vice President and a Senior Vice President touching globally distributed teams and initiatives
• A high‑performing, collaborative business division
• Interacting with cross‑functional partners across Operations & Technology, Legal, Finance, HR, and Marketing
• External partners, vendors, and stakeholders across multiple regions and time zones

Responsibilities

Executive Partnership & Strategic Support

• Serve as a trusted partner to an EVP and SVP, enabling focus on strategic priorities through proactive planning, anticipation, and follow‑through of meetings and requests
• Act as an extension of executive leadership, representing priorities with professionalism, discretion, and sound judgment
• Maintain strict confidentiality while managing sensitive information, communications, and materials

Calendar & Priority Management

• Own and manage complex, high‑volume calendars across multiple time zones
• Proactively assess, prioritize, and sequence meetings based on business impact
• Anticipate conflicts, surface trade‑offs, and pro‑actively shift

Travel & Logistics

• Coordinate travel, including flights, accommodations, ground transportation, and itineraries
• Ensure executives are supported before, during, and after travel to maximize effectiveness

Operational Rigor & Administrative Excellence

• Process and reconcile expenses accurately and on time, ensuring compliance with policies
• Provide general office and administrative support as needed to ensure smooth day‑to‑day work
• Oversee PTO trackers to ensure accuracy with teams

Meetings, Events & Team Enablement

• Support planning and execution of required events (on‑sites, catered lunches, coffee orders, meet & greets, etc.)
• Coordinate logistics, order materials, and send communications
• Manage security passes for guests
• Manage shipping as needed

What Success Looks Like

• Nothing falls between the cracks: commitments are tracked, followed up, and closed
• Executives operate with clarity, focus, and confidence in their schedules and logistics
• Issues are anticipated and resolved proactively, not reactively
• Internal and external partners experience clear communication, professionalism, and responsiveness
• The EVP & SVP trust completely that priorities are managed with precision and care

Basic Requirements

• 3+ years of experience supporting SVP‑level or equivalent senior executives, ideally in a global organization
• Proficient in Microsoft Office – Word, Excel, PowerPoint, etc.
• Outstanding attention to detail and consistently reliable follow‑through
• Exceptional organizational skills with proven ability to prioritize competing requests, manage busy schedules, and multitask in a fast‑moving environment
• Ability to maintain a high level of confidentiality

Desired Characteristics

• Excellent interpersonal skills with the ability to work effectively across all levels of the organization
• Willingness to work early mornings or evenings, and if necessary be flexible with hours
• Self‑starter with ability to follow through without supervision
• Excellent verbal and written communication skills with all levels both internal and external

Hybrid

This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in‑office requirements at any time.

Benefits & Compensation

This position is eligible for company‑sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Salary range: $60,000 – $80,000.

Additional Information

As part of our selection process, external candidates may be required to attend an in‑person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles’ Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [e-mail].