Executive Assistant

Talentify; Santa Clara (CA); On-site; USD 104,000 - 172,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

Employee Stock Purchase Plan (ESPP)

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow is seeking an experienced Executive Assistant to support VP-level leaders in a fast-paced, global tech environment in Santa Clara, CA. You will manage complex calendars, travel, and communications, anticipate priorities, and handle confidential information with discretion.

We value proactive problem-solving, exceptional organizational skills, and strong collaboration across teams. This role offers competitive compensation, health plans, and a comprehensive benefits package, with

Qualifications

• Experience leveraging AI in work processes, decision-making, or problem-solving.
• 5+ years experience supporting VP level.
• Highly organized with exceptional communication and ability to manage multiple high-priority projects.
• Desire to grow and take on your own projects.
• Professional demeanor and strong soft-skills.
• Positive and personable can-do attitude.

Responsibilities

• Schedule appointments, plan meetings, and maintain calendars with changing roadblocks.
• Draft routine and advanced correspondence including emails, presentations and reports; ensure accuracy and formatting.
• Assist leadership in optimizing usage of time and prioritizing activities.
• Arrange travel and visa documents, reconcile leadership expenses and credit cards.
• Identify issues and facilitate solutions within the organization.
• Assist with onboarding of new hires and related processes.

Skills

AI integration

VP support

organization & comms

project ownership

professional demeanor

soft skills

MS Office/Zoom/Box/Concur/Google Docs

confidential materials handling

Tools

Zoom

Microsoft Office

Box

Concur

Google Docs

Job description

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500 work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.

Job Description

• Schedule appointments, plan meetings, and maintain complex and changing calendars, while working through scheduling roadblocks.
• Draft and prepare routine and advanced correspondence including emails, presentations and reports. Review outgoing correspondence for accuracy, format consistency, signatures and conformance with executive procedures.
• Assist leadership and organizations by optimizing usage of time. Make decisions regarding short-term priorities and work activities.
• Arrange all travel to ensure consistency within company procedures and support organization in obtaining necessary travel documents including Visa/passport, while maintaining Leadership expenses/credit card reconciliation.
• Identify issues within the organization and initiate or facilitate solutions.
• Assist internal departments with the setup of new hires.
• Assist new hires with processes including expense reporting and travel systems and other internal processes and tools. Compile, prepare and process Leadership expenses and credit card reconciliation where needed.

Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 5+ years experience supporting VP level
• Highly organized with exceptional communication skills and ability to manage a variety of high priority projects from multiple management and professional levels
• Desire to grow and take on your own projects
• Professional demeanor and soft-skills
• Positive and personable can-do attitude
• Proficient in Zoom, Microsoft Office suites (Word, Excel, PowerPoint, Outlook), Box, Concur and Google Docs
• Experience handling confidential materials

FD21

For positions in this location, we offer a base pay of $104,400 - $172,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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