Executive Assistant

Trainline; London (KY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Private healthcare

Dental insurance

Work from abroad policy

EV scheme

Festive time off

Family-friendly benefits

Job summary

Trainline is looking for an experienced Executive Assistant to be the trusted right-hand partner to the Chief Product Officer and cross-functional VPs. You will manage calendars, prep materials, logistics, and communications while acting as a gatekeeper for leadership time and coordinating key meetings, reviews and offsites.

The role is hybrid, involving in-office presence to support leaders and colleagues.

Qualifications

• Experience supporting at Director/C-Suite level in a fast-paced environment.
• Strong prioritisation and planning skills with the ability to react to changing business demands.
• Excellent written and verbal communication, discrete handling of sensitive information.

Responsibilities

• Manage executives' calendars, prep, logistics, and communications.
• Gatekeeper for leadership time; balance strategic priorities with operations.
• Inbox management and correspondence for senior leaders.
• Support planning cycles, reviews, and offsites; coordinate travel itineraries.

Skills

EA to C-Suite

Agenda management

Travel management

Stakeholder management

Discretion/confidentiality

Cross-functional collaboration

Written & verbal communication

Job description

About us

At Trainline, our purpose is to empower greener travel choices, connecting people and places. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.

Great journeys start with Trainline

We’re Europe’s leading independent rail platform, helping millions of travellers find and book the best-value rail and coach journeys across our app, website and partner channels.

Our job is to make the green travel choice the best choice. By building a better train travel experience, we help more people choose rail - creating a positive impact for customers, our business and the planet.

We’re a team of more than 1,000 Trainliners from over 50 nationalities, working across London, Paris, Barcelona, Milan, Edinburgh and Madrid. Now is a brilliant time to join us and help shape the future of travel.

Introducing the EA role at Trainline

We’re looking for an experienced Executive Assistant to be a true right-hand partner to our Chief Product Officer and 3 cross functional VPs - bringing calm, clarity and momentum to a demanding, globally connected schedule. You’ll manage agendas end-to-end (prep, logistics, comms, attendees), act as a gatekeeper for leadership time, and help run key meeting cadences including planning, QBRs, reviews and offsites. The role is hybrid and requires regular in-office presence to support leaders and collaborate seamlessly with other EAs and cross-functional stakeholders.

As an EA at Trainline, you will...

• Agenda management; keep ahead of potential scheduling conflicts; using initiative to find solutions and communicate changes in a timely manner
• Act as a gatekeeper for leaders’ time, balancing strategic priorities with operational realities
• Inbox management and correspondence
• Support leadership rhythms such as planning cycles, QBRs, reviews and offsites
• Travel management including flights, trains, taxis, arranging visas and accommodation
• Creation and execution of cost-effective, detailed travel itineraries
• Event planning both in-house and offsite
• Project support as required
• Support for new staff
• Expense management and reporting
• Work cross-functionally with a wide variety of teams
• Handle sensitive and confidential information with discretion and sound judgment
  Build strong relationships with other EAs and stakeholders to coordinate seamlessly at pace

We would love to hear from you if you have...

• Experience supporting at Director/C-Suite level
• A self-starter who has experience working autonomously within a fast-paced Technology focused company with an ever-changing and pressurised environment
• Understand the need to prioritise and plan; however, be agile and comfortable enough to react to ever changing landscapes, business demands, and can make the step change seamlessly in a tech driven organisation
• Accustomed to the demands of multiple Executives requiring conflicting changes simultaneously.
• Able to work under pressure to strict deadlines and manage workload effectively under very demanding conditions.
• Ability to organise and prioritise with strong attention to detail
• Able to build strong relationships across the business with both internal and external stakeholders
• Strong prioritisation skills and sound judgement
• Excellent written and verbal communication skills

More information

Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits.

We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one!

We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy.

Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do:

• Think Big - We're building the future of rail
• Own It - We focus on every customer, partner and journey
• Travel Together - We're one team
• Do Good - We make a positive impact

We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated.

Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!