Executive Assistant

Heywood-Hospital; Gardner (MA); On-site; USD 41,328 - 64,747; Full time

Job summary

Heywood Healthcare is seeking an Executive Assistant to support the Chief Nursing Officer, Chief Financial Officer, and other senior leaders. This role handles meeting minutes, reports, and confidential communications, and acts as a patient representative for the hospital and medical group.

The position requires a high school diploma, strong MS Office and Google Suite skills, outstanding organizational and interpersonal abilities, and the flexibility to manage calendars, correspondence, and

Qualifications

• High school diploma required.
• Experience as an Executive Assistant to senior management preferred.
• Strong MS Office and Google Suite skills.

Responsibilities

• Provides administrative support to the Chief Nursing Officer, Chief Financial Officer, Vice President of Operations, and Vice President of Ambulatory Services.
• Takes and transcribes meeting minutes, types reports, letters, and memos as requested.
• Answers telephone, promptly responds to patient/employee inquiries and maintains confidentiality.
• Maintains schedule, prioritizes and rearranges meetings, and provides reminders to the executive team.
• Develops systems to improve the organization, efficiency, and productivity of the Patient Care Services Department and medical group.
• Acts as a patient representative for the hospital and Medical Group in response to patient complaints.
• Assists with recredentialing applications for facility credentials.
• Assists with processing of payroll through Kronos.
• Attends job related educational offerings to improve skill sets related to the job.
• Assists with the management and oversight of contracts through Contract Safe.
• Assists with Board meeting and committee meeting preparations at the direction of the CEO or Executive Team.
• Provides general administrative support by completing offer letters, agreements, provider contracts, and other documents for the Executive Team.
• Complies with established departmental policies, procedures, and objectives.

Skills

Communication skills

Typing

Organizational skills

Interpersonal skills

Multi-tasking

Professional demeanor

Education

High school diploma

Tools

MS Office

Google Suite

Job description

Overview

You Matter Here!

Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter!

Hours: 40-hour, Days, 8:00 am - 4:30 pm

$30.10 - $47.46

Responsibilities

Essential Functions

• Provides administrative support to the Chief Nursing Officer, Chief Financial Officer, Vice President of Operations, and Vice President of Ambulatory Services.


• Takes and/or transcribes meeting minutes, types reports, letters, and memos as requested.


• Answers telephone, promptly responds to patient/employee inquiries and maintains confidentiality.


• Prioritizes and provides correspondences (mail, telephone, e-mail)


• Maintains schedule, prioritizes and rearranges meetings, and provides reminders to the executive team.


• Develops systems to improve the organization, efficiency, and productivity of the Patient Care Services Department and medical group.


• Acts as a patient representative for the hospital and Medical Group in response to patient complaints.


• Assists with recredentialing applications for facility credentials.


• Assists with processing of payroll through Kronos.


• Maintains personal growth and development.


• Attends job related educational offerings to improve skill sets related to the job.


• Assists with the management and oversight of contracts through Contract Safe.


• Assists with Board meeting and committee meeting preparations at the direction of the CEO or Executive Team.


• Provides general administrative support by completing offer letters, agreements, provider contracts, and other documents for the Executive Team.


• Complies with established departmental policies, procedures, and objectives.


• Respects diverse views and approaches, and contributes in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.


• All other duties as assigned.

Statement of Other DutiesThis document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described.

Functional Demands

Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).

Qualifications

Job Requirements

Minimum Education

• High school diploma required.

Minimum Work Experience

• Prior experience as an Executive Assistant reporting directly to senior management strongly preferredor other relevant administrative support experience.

Required Skills

• Knowledge of computer software required (MS Office Products) and Google Suite.


• Ability to communicate clearly, both orally and written, clerical perception to proofread materials, ability to perform typing, filing, record keeping and communicate with people of various educational levels.


• Strong organizational, project management and problem-solving skills with impeccable multi-tasking abilities.


• Exceptional interpersonal skills.


• Friendly and professional demeanor.