Executive AI/ML Lead: Production Search & Conversational AI

Next Frontier Capital; Palo Alto (CA); On-site; USD 250,000 - 450,000; Full time

Job summary

JPMorgan Chase & Co. seeks an Executive Director and Senior Principal Engineer for Applied AI/ML within Payments and Global Banking Technology.

This is a hands‑on, code‑driven role building production search, conversational AI, and agentic workflows powered by generative AI to solve real banking challenges. You will lead architecture decisions, collaborate with product and business stakeholders, and raise engineering standards through reviews and mentorship.

Qualifications

• 10+ years of hands‑on software engineering experience building production systems at scale.
• Expert‑level Python, distributed systems, API design, and microservices architecture.
• Strong understanding of LLM capabilities and limitations, including prompt engineering and context management.
• Deep experience with retrieval systems, conversational AI, or agentic architectures.
• Strong systems thinking for latency, throughput, cost efficiency, and graceful degradation in non‑deterministic AI systems.
• Hands‑on experience with AWS cloud services for production applications.
• Proven ability to elevate team output through technical leadership without management.

Responsibilities

• Architect, design, and personally implement production‑grade search, chatbot, and agentic workflow systems, writing and reviewing code daily.
• Serve as the organization’s senior technical authority on LLM‑powered applications, owning decisions around retrieval strategies, agent design, orchestration patterns, and system architecture.
• Design and build scalable retrieval pipelines (hybrid search, re‑ranking, chunking, embedding strategies) and conversational AI systems with robust dialogue management and backend integration.
• Design and implement agentic workflows (tool use, multi‑step planning, orchestration, error recovery, human‑in‑the‑loop patterns) for complex business processes.
• Solve hard systems challenges including latency optimization, reliability at scale, observability, and evaluation of non‑deterministic AI systems.
• Define technical standards, design patterns, and reference architectures for generative AI‑powered applications across the organization.
• Elevate engineering quality through design reviews, code reviews, and technical mentorship.
• Partner with product and business stakeholders to translate requirements into technical designs.

Job description

JPMorgan Chase & Co. seeks an Executive Director and Senior Principal Engineer for Applied AI/ML within Payments and Global Banking Technology.

This is a hands‑on, code‑driven role building production search, conversational AI, and agentic workflows powered by generative AI to solve real banking challenges. You will lead architecture decisions, collaborate with product and business stakeholders, and raise engineering standards through reviews and mentorship.