Executive Administrator

Miranda Creative; Norwich (CT); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Dental/vision/life benefits

Paid time off

Professional development stipend

Job summary

Miranda Creative, a 38-year brand management firm, seeks an Executive Administrator to support the CEO and executive team. You will manage a busy calendar, coordinate travel, and serve as a key liaison with clients and partners.

The role requires strong organization, detail orientation, and comfort with AI tools and modern collaboration software. This full-time position offers a hybrid schedule following introductory period, with a minimum of three days in-office per week, and a comprehensive

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years of experience in executive-level administrative support; marketing or agency experience a plus.
• Excellent organizational and time-management skills, with strong attention to detail.
• Confident written and verbal communicator with a customer-service mindset.
• Strong technology aptitude, including comfort with AI tools, Google Workspace, ClickUp, and Slack.
• Able to manage multiple priorities in a fast-paced environment while staying calm.
• Discretion and professionalism handling confidential information.
• Flexibility for occasional early morning, evening, or weekend availability, periodic driving to accompany the CEO to meetings, and in-office schedule needs that may vary based on agency demand.

Responsibilities

• Manage and prioritize the CEO's calendar, meetings, and appointments
• Prepare meeting materials, take notes, and track follow-up items
• Serve as a liaison between the CEO, executive team, internal staff, and external partners
• Handle sensitive information with discretion
• Support client intake by organizing notes and files in ClickUp and Google Drive
• Maintain organized digital filing systems
• Assist with client reporting, presentations, and general administrative support across departments
• Coordinate travel arrangements and logistics
• Help plan and coordinate internal and external meetings and events
• Monitor and prioritize Slack communications, flagging what needs the CEO's attention
• Participate in daily standups and support special projects as needed

Skills

Executive support

Calendar management

Communication

Customer service

Tech aptitude

Education

Bachelor's degree or equivalent experience

Tools

Google Workspace

ClickUp

Slack

Job description

About Us

At a recent presentation on a statewide stage, a member of our community described working at Miranda Creative as?"having found a home."? It is in the spirit of that team sentiment that we?welcome?you home and invite you to learn more about our 30-person, 38-year brand management firm that honors relationships with colleagues, clients, and community. Since 1988, Miranda Creative has partnered with more than 6,000 clients across finance, hospitality, healthcare, manufacturing, tourism, and government. We're a full-service, award-winning, New England-based creative and strategic agency. We pride ourselves on being a highly inclusive, collaborative community built on creativity, trust, and joy. We welcome you to Miranda Creative and look forward to learning more about you.

About the Role

The beloved colleague who is currently in this role?gave it a great title ??the CEO of the CEO, and we're going to go with that... Seriously, we're looking for an Executive Administrator to provide high-level support to our CEO and executive team and help keep the agency running smoothly. You'll manage a busy calendar, coordinate meetings and travel, and serve as a key point of contact between the CEO, our team, our clients, and outside partners. You'll also support client intake and special projects across the agency. This role suits someone who's highly organized, detail-oriented, and able to juggle shifting priorities without missing a beat. You're comfortable with technology and AI-powered tools, always looking for ways to work smarter and more accurately. You bring strong communication and customer service instincts, and you stay calm and steady even when the pace picks up. This position offers the potential for a hybrid schedule following successful completion of the introductory period, based on agency needs, with a minimum of three days per week in-office though schedule requirements may fluctuate based on business demands. The pay range for this position is $55,000 to $70,000 and is based on the candidate's specific relevant experience. We also offer a comprehensive employee benefit package.

• Manage and prioritize the CEO's calendar, meetings, and appointments


• Prepare meeting materials, take notes, and track follow-up items


• Serve as a liaison between the CEO, executive team, internal staff, and external partners


• Handle sensitive information with discretion


• Support client intake by organizing notes and files in ClickUp and Google Drive


• Maintain organized digital filing systems


• Assist with client reporting, presentations, and general administrative support across departments


• Coordinate travel arrangements and logistics


• Help plan and coordinate internal and external meetings and events


• Monitor and prioritize Slack communications, flagging what needs the CEO's attention


• Participate in daily standups and support special projects as needed

Requirements

• Bachelor's degree or equivalent experience


• 3+ years of experience in executive-level administrative support; marketing or agency experience a plus


• Excellent organizational and time-management skills, with strong attention to detail


• Confident written and verbal communicator with a customer-service mindset


• Strong technology aptitude, including comfort with AI tools, Google Workspace, ClickUp (or similar project management software), and Slack, with a genuine interest in using these tools to improve accuracy, efficiency, and organizational performance


• Able to manage multiple priorities in a fast-paced environment while staying calm and steady


• Discretion and professionalism when handling confidential information


• Flexibility for occasional early morning, evening, or weekend availability, periodic driving to accompany the CEO to meetings, and in-office schedule needs that may vary based on agency demand

At Miranda Creative we consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. If you require a reasonable accommodation as part of the hiring process, please email [e-mail].

Benefits

Our employee benefit package for full-time employees includes:

• Health insurance (up to 50% agency paid for employees, spouses and dependents)


• Retirement plan with employer matching


• 100% agency paid group insurance including dental, vision, life and short term disability offerings


• Generous paid time off


• Annual professional development stipend that allows you to keep abreast of the latest news, technology, and trends in the field