Executive Administrative Assistant - Project & Office Support

Rochester Regional Health; City of Rochester (NY); On-site; USD 62,000 - 69,000; Full time

Job summary

Rochester Regional Health seeks an Administrative Assistant in Potsdam, NY to support the PHYS PRACTICE MGT department. This role applies advanced knowledge of office administration to proactively prioritize work, establish efficient processes, and resolve operational challenges while representing leadership and the organization.

Responsibilities include creating and improving office systems, managing multiple projects, handling confidential information, delivering exceptional customer service,

Qualifications

• Two years experience in administrative services in a business office setting.
• Associate’s degree in secretarial science or related field, or two years of business-related college.
• Experience in a healthcare or service industry environment
• IAAP certification as a Certified Administrative Professional
• Notary Public

Responsibilities

• Office Administration: Create and continuously improve highly effective office systems, processes and procedures by analyzing current and anticipated office needs and providing an efficiently organized means of meeting identified needs.
• Project Management: Manage multiple concurrent projects, processes and assignments, ensuring quality outcomes delivered on time; assist with project planning, prioritization and organization to ensure successful project focus and outcomes; follows up with others on project deliverables to ensure project/goal accomplishment within established timeframes. Coordinates travel itineraries and arrangements for medical staff recruitment and dignitaries.
• Information Administration: Manage office information, including hard copy and electronic files and data, ensuring appropriate confidentiality of information access and retrieval; utilizes office information systems for on-demand information retrieval, preparation of communications and reports.
• Customer Service: Provides service excellence to internal and external customers through office reception practices, communication management practices, professionally managing customer needs and concerns, anticipating and responding to customer requests, or making active referral to subject matter expert/decision-maker that can fulfill the customer’s request.
• Communication: Ensures essential communication is composed, produced, organized, and disseminated for specific recipients, including managing electronic and hard copy mail, preparation of board meeting announcements, correspondence to internal and external recipients, preparation of information packets, responding to telephonic, electronic and hard copy communication.

Skills

Administrative experience

Education

Associate’s degree in secretarial science or related field

Two years of business‑related college

Job description

Rochester Regional Health seeks an Administrative Assistant in Potsdam, NY to support the PHYS PRACTICE MGT department. This role applies advanced knowledge of office administration to proactively prioritize work, establish efficient processes, and resolve operational challenges while representing leadership and the organization.

Responsibilities include creating and improving office systems, managing multiple projects, handling confidential information, delivering exceptional customer service,