Executive Account Leader

ICE; Jacksonville (FL); On-site; USD 90,000 - 140,000; Full time

Job summary

Intercontinental Exchange, Inc. in Jacksonville, FL, is seeking an Account Executive for ICE Mortgage Technology. You will manage client relationships, identify cross-sell and upsell opportunities, and drive revenue growth while ensuring client satisfaction and retention.

Responsibilities include acting as main liaison between clients and ICE, developing account plans, and demonstrating product knowledge across ICE Mortgage Technology. Travel up to 50% may be required.

Qualifications

• Bachelor’s degree or the equivalent combination of education, training, or work experience.
• Requires 5+ years of sales or account management experience.
• Mortgage industry experience.
• Experience with ICE Mortgage Technology products is a plus.
• Strong negotiation and communication skills.

Responsibilities

• Acts as primary liaison between client and ICE and understands client’s needs, including financial expectations and restrictions
• May assist in the development and execution of account plans to ensure continued revenue growth from account base
• Demonstrates product knowledge including various solutions, markets, and competitive intelligence
• Analyzes and evaluates pricing and costing scenarios to offer most viable value proposition
• Assists sales teams in the preparation of proposals for clients utilizing ICE resources and tools
• Monitors service levels, discusses with management, and recommends opportunities for improving service levels, revenue, and profit
• Assists in the development of sales plans and strategies
• May travel up to 50% to client sites and/or events
• Performs other related duties as assigned

Skills

Sales experience

Account management

Mortgage industry

Education

Bachelor’s degree

Tools

CRM (Salesforce)

Job description

Job Purpose

The Account Executive will be responsible for managing client relationships, finding cross selling, and upselling opportunities for ICE's Mortgage Technology division. This individual will sell products and/or services and manages relationships with existing client accounts to ensure satisfaction, account retention, and continued revenue growth and profitability.

Overview

Job Purpose

The Account Executive will be responsible for managing client relationships, finding cross selling, and upselling opportunities for ICE's Mortgage Technology division. This individual will sell products and/or services and manages relationships with existing client accounts to ensure satisfaction, account retention, and continued revenue growth and profitability.

Responsibilities

• Acts as primary liaison between client and ICE and understands client’s needs, including financial expectations and restrictions
• May assist in the development and execution of account plans to ensure continued revenue growth from account base
• Demonstrates product knowledge including various solutions, markets, and competitive intelligence
• Analyzes and evaluates pricing and costing scenarios to offer most viable value proposition
• Assists sales teams in the preparation of proposals for clients utilizing ICE resources and tools
• Monitors service levels, discusses with management, and recommends opportunities for improving service levels, revenue, and profit
• Assists in the development of sales plans and strategies
• May travel up to 50% to client sites and/or events
• Performs other related duties as assigned

Knowledge And Experience

• Bachelor’s degree or the equivalent combination of education, training, or work experience
• Requires 5+ years of sales or account management experience
• Mortgage industry experience

Preferred Knowledge And Experience

• Experience with ICE Mortgage Technology products, services, and capabilities
• Salesforce or other CRM tool experience
• Experience working in a metrics-based environment with the ability to meet or exceed sales quotas
• Highly experienced in negotiation and ability to remain calm under various levels of pressure
• Strong communication skills, both written and verbal
• In-depth understanding of the sales process
• Excellent follow-up skills in all areas of sales cycle
• Ability to establish effective working relationships with all levels of management both internal and client facing

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.