Executive Account Leader

Intercontinental Exchange Holdings, Inc.; Jacksonville (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Intercontinental Exchange, Inc. is seeking an Account Executive for its Mortgage Technology division to manage client relationships, identify cross-sell and upsell opportunities, and drive revenue growth.

You will sell ICE's mortgage technology solutions to existing accounts and ensure client satisfaction. The role requires 5+ years in sales or account management, mortgage industry experience, and strong negotiation and communication skills.

Qualifications

• Bachelor’s degree or equivalent
• 5+ years of sales or account management experience
• Mortgage industry experience
• Experience with ICE Mortgage Technology products
• Salesforce or other CRM tool experience
• Experience in a metrics-based environment with the ability to meet or exceed sales quotas
• Strong negotiation and communication skills
• In-depth understanding of the sales process
• Excellent follow-up skills
• Ability to establish effective working relationships with all levels of management

Responsibilities

• Acts as primary liaison between client and ICE and understands client’s needs, including financial expectations and restrictions
• May assist in the development and execution of account plans to ensure continued revenue growth from account base
• Demonstrates product knowledge including various solutions, markets, and competitive intelligence
• Analyzes and evaluates pricing and costing scenarios to offer most viable value proposition
• Assists sales teams in the preparation of proposals for clients utilizing ICE resources and tools
• Monitors service levels, discusses with management, and recommends opportunities for improving service levels, revenue, and profit
• Assists in the development of sales plans and strategies
• May travel up to 50% to client sites and/or events
• Performs other related duties as assigned

Skills

Sales experience

Account management

Relationship management

Negotiation

Communication skills

Education

Bachelor’s degree or equivalent

Tools

Salesforce CRM

ICE Mortgage Technology products

Job description

Overview

Job Purpose

The Account Executive will be responsible for managing client relationships, finding cross selling, and upselling opportunities for ICE's Mortgage Technology division. This individual will sell products and/or services and manages relationships with existing client accounts to ensure satisfaction, account retention, and continued revenue growth and profitability.

Responsibilities

• Acts as primary liaison between client and ICE and understands client’s needs, including financial expectations and restrictions
• May assist in the development and execution of account plans to ensure continued revenue growth from account base
• Demonstrates product knowledge including various solutions, markets, and competitive intelligence
• Analyzes and evaluates pricing and costing scenarios to offer most viable value proposition
• Assists sales teams in the preparation of proposals for clients utilizing ICE resources and tools
• Monitors service levels, discusses with management, and recommends opportunities for improving service levels, revenue, and profit
• Assists in the development of sales plans and strategies
• May travel up to 50% to client sites and/or events
• Performs other related duties as assigned

Knowledge and Experience

• Bachelor’s degree or the equivalent combination of education, training, or work experience
• Requires 5+ years of sales or account management experience
• Mortgage industry experience

Preferred Knowledge and Experience

• Experience with ICE Mortgage Technology products, services, and capabilities
• Salesforce or other CRM tool experience
• Experience working in a metrics-based environment with the ability to meet or exceed sales quotas
• Highly experienced in negotiation and ability to remain calm under various levels of pressure
• Strong communication skills, both written and verbal
• In-depth understanding of the sales process
• Excellent follow-up skills in all areas of sales cycle
• Ability to establish effective working relationships with all levels of management both internal and client facing

Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.