Excavation Service Professional

Mr. Rooter of Sioux Falls; Sioux Falls (SD); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k) with match up to 3%

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Mr. Rooter is seeking a Plumbing Excavation Sales Professional in Sioux Falls, SD. You will interact with homeowners daily, diagnose plumbing issues, and present options for maintenance, repair or replacement while delivering a superior customer experience.

The role requires knowledge of interior and exterior plumbing, a strong sales background, and excellent customer service. A company vehicle is provided after onboarding and opportunities for advancement are available.

Qualifications

• Must have knowledge and understanding of interior and exterior plumbing.
• Strong customer service skills.
• Extensive sales background.

Responsibilities

• Provide crucial services for customers homes and families.
• Communicate with customers to help solve problems in their homes with drainage and plumbing systems.
• Diagnose the issue and offer homeowner options to solve the problem.
• Deliver a world class customer experience by presenting options for maintenance, repair or replacement.

Skills

Customer service

Sales experience

Plumbing knowledge

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Mr. Rooter is looking for a Plumbing Excavation Sales Professional in Sioux Falls, SD.

How to know if you are a good fit for this position:

• You like interacting with people. You’ll be the face of our company and will communicate with homeowners daily, solving their troublesome problems and saving the day.
• You’re willing to take the time to explain things and help people see something through.

Responsibilities:

• You’ll provide crucial services for our customers homes and families.
• Communicate with the customer – You’ll meet customers who contact us to help solve problems in their homes with their drainage and plumbing systems.
• Diagnose the issue – Once you and others on our team have thoroughly investigated and diagnosed the issue, you’ll offer the homeowner options to solve the problem.
• You’ll deliver a world class customer experience – You’ll follow a system that provides options for a customer to choose from to include maintenance, repair or replacement.

Job Requirements:

• Must have knowledge and understanding of interior and exterior plumbing
• Strong customer service skills
• Extensive sales background

We measure success at Mr. Rooter! Here are some of the things we measure:

• Offering and delivering solutions – We educate our customers thoroughly and give them the best options to solve their current issues, plus to prevent more problems in the future. Then, we follow through to take care of their plumbing needs.
• Quality workmanship – We make sure we get it done right, the first time.
• High customer satisfaction – We collect customer feedback through surveys and Google reviews that we tie back to each service call. We are proud to maintain high scores for our brand and our location.

Benefits:

• Branded Company Provided Vehicle – After you are on your own, you’ll be driving your own company vehicle. You can take the vehicle home, so you’ll have no commuting costs.
• Full-time, year-round work
• Medical(Company Paid), dental, vision and life insurance options
• 401(k) with match up to 3%
• Paid time off
• Paid holidays
• Company provided uniforms