Excavation Service Professional

Sioux Steel Company; Sioux Falls (SD); Presencial; USD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Branded Company Provided Vehicle

Full-time, year-round work

Medical (Company Paid) dental, vision,

Descripción de la vacante

Mr. Rooter Plumbing in Sioux Falls, SD is seeking a Plumbing Excavation Sales Professional. You will engage with homeowners, diagnose plumbing issues, and present options for maintenance, repair or replacement while delivering a high standard of customer service.

The role emphasizes problem solving, communication, and driving solutions for home drainage and plumbing needs in a fast-paced environment with opportunities for advancement.

Formación

• Must have knowledge and understanding of interior and exterior plumbing.
• Strong customer service skills.
• Extensive sales background.

Responsabilidades

• Provide crucial services for customers' homes and families.
• Communicate with customers to solve problems in their homes with drainage and plumbing systems.
• Diagnose the issue and offer homeowners options to solve the problem.
• Deliver a world class customer experience with maintenance, repair or replacement options.

Conocimientos

Interior plumbing knowledge

Customer service skills

Sales background

Descripción del empleo

Benefits

• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Mr. Rooter is looking for a Plumbing Excavation Sales Professional in Sioux Falls, SD.

How to know if you are a good fit for this position

• You like interacting with people. You’ll be the face of our company and will communicate with homeowners daily, solving their troublesome problems and saving the day.
• You’re willing to take the time to explain things and help people see something through.

Responsibilities

• You’ll provide crucial services for our customers homes and families.
• Communicate with the customer – You’ll meet customers who contact us to help solve problems in their homes with their drainage and plumbing systems.
• Diagnose the issue – Once you and others on our team have thoroughly investigated and diagnosed the issue, you’ll offer the homeowner options to solve the problem.
• You’ll deliver a world class customer experience – You’ll follow a system that provides options for a customer to choose from to include maintenance, repair or replacement.

Job Requirements

• Must have knowledge and understanding of interior and exterior plumbing
• Strong customer service skills
• Extensive sales background

We measure success at Mr. Rooter! Here are some of the things we measure

• Offering and delivering solutions – We educate our customers thoroughly and give them the best options to solve their current issues, plus to prevent more problems in the future. Then, we follow through to take care of their plumbing needs.
• Quality workmanship – We make sure we get it done right, the first time.
• High customer satisfaction – We collect customer feedback through surveys and Google reviews that we tie back to each service call. We are proud to maintain high scores for our brand and our location.

Benefits

• Branded Company Provided Vehicle – After you are on your own, you’ll be driving your own company vehicle. You can take the vehicle home, so you’ll have no commuting costs.
• Full-time, year-round work
• Medical(Company Paid), dental, vision and life insurance options
• 401(k) with match up to 3%
• Paid time off
• Paid holidays
• Company provided uniforms
• All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.