Exam Proctor & Family Support Specialist

Sylvan Learning - Langley, BC; Fair Lawn (NJ); On-site; USD 17,000 - 22,000; Full time

Job summary

Sylvan Learning Center of Fair Lawn is seeking a welcoming team member to proctor exams for adult testers and provide top-tier phone support to families of enrolled participants. The role includes clerical and administrative tasks, requiring reliable computer skills and strong organizational abilities.

You will interact with families and testers, ensuring smooth scheduling and accurate information flow. Flexibility with hours is appreciated as schedules include weekdays and some Saturdays.

Qualifications

• Strong customer service and communication skills.
• Ability to handle phone support with families and adult testers.
• Proficient with computers and general clerical tasks.

Responsibilities

• Proctor exams for adult testers.
• Provide exceptional phone support to families.
• Perform clerical and administrative duties and maintain organization.

Skills

Customer service

Phone support

Organization

Communication

Job description

Sylvan Learning Center of Fair Lawn is seeking a welcoming team member to proctor exams for adult testers and provide top-tier phone support to families of enrolled participants. The role includes clerical and administrative tasks, requiring reliable computer skills and strong organizational abilities.

You will interact with families and testers, ensuring smooth scheduling and accurate information flow. Flexibility with hours is appreciated as schedules include weekdays and some Saturdays.