EWM Application Support Engineer (On‑Site)

HD Supply

Atlanta (GA)

On-site

USD 90,000 - 120,000

Full time

14 days+

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Job summary

HD Supply in Forest Park, GA is seeking an Application Engineer to design, troubleshoot, and maintain moderately complex software applications, with a focus on system support rather than new development.

Candidates will bring 2+ years of experience, EWM knowledge, and experience with project delivery methodologies. This on-site role involves troubleshooting, incident management, and maintenance of enterprise applications.

Qualifications

Bachelor's degree in information systems, engineering, or a related field.
2+ years of experience in application engineering.
Strong, hands-on experience with Extended Warehouse Management (EWM) is strictly required.
Proven experience in an application support or production support capacity (system support, troubleshooting, and maintenance).
Must be able to work on-site at our Forest Park location.

Responsibilities

Develops and documents technical design specifications to meet business needs identified through application requirements, user stories, support tickets, and test defects.
Builds software enhancements through configuration and/or development to meet desired functionalities.
Performs unit testing on application enhancements prior to moving coding and configuration through the quality assurance process.
Develops and defines test plans and scripts for functional, performance, regression, and user acceptance testing.
Analyzes applications for compliance with security protocols.
Participates in incident management activities, including troubleshooting and performing after action reviews and tasks.
Contributes to peer reviews in cross-functional application development activities.