EWM Application Engineer

HD Supply; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

HD Supply in Forest Park, GA is seeking an Application Engineer to design, troubleshoot, and maintain moderately complex software applications, with a focus on system support rather than new development.

Candidates will bring 2+ years of experience, EWM knowledge, and experience with project delivery methodologies. This on-site role involves troubleshooting, incident management, and maintenance of enterprise applications.

Qualifications

• Bachelor's degree in information systems, engineering, or a related field.
• 2+ years of experience in application engineering.
• Strong, hands-on experience with Extended Warehouse Management (EWM) is strictly required.
• Proven experience in an application support or production support capacity (system support, troubleshooting, and maintenance).
• Must be able to work on-site at our Forest Park location.

Responsibilities

• Develops and documents technical design specifications to meet business needs identified through application requirements, user stories, support tickets, and test defects.
• Builds software enhancements through configuration and/or development to meet desired functionalities.
• Performs unit testing on application enhancements prior to moving coding and configuration through the quality assurance process.
• Develops and defines test plans and scripts for functional, performance, regression, and user acceptance testing.
• Analyzes applications for compliance with security protocols.
• Participates in incident management activities, including troubleshooting and performing after action reviews and tasks.
• Contributes to peer reviews in cross-functional application development activities.

Skills

EWM expertise

Application support

Production support

Project delivery methodologies

Education

BS/BA in related discipline

Job description

Preferred Qualifications

• Bachelor’s degree in information systems, engineering, or a related field.
• 2+ years of experience in application engineering.
• Experience with project and product delivery methodologies.
• Strong, hands-on experience with Extended Warehouse Management (EWM) is strictly required.
• Proven experience in an application support or production support capacity (this role focuses on system support, troubleshooting, and maintenance rather than net-new building or development).
• Must be able to work on-site at our Forest Park location.

Job Summary

Designs, develops, troubleshoots, and debugs moderately complex software applications for enhancements and new products. Performs coding, configuration, debugging, testing, and troubleshooting throughout the application development process.

Major Tasks, Responsibilities, and Key Accountabilities

• Develops and documents technical design specifications to meet business needs identified through application requirements, user stories, support tickets, and test defects.
• Builds software enhancements through configuration and/or development to meet desired functionalities.
• Performs unit testing on application enhancements prior to moving coding and configuration through the quality assurance process.
• Develops and defines test plans and scripts for functional, performance, regression, and user acceptance testing.
• Analyzes applications for compliance with security protocols.
• Participates in incident management activities, including troubleshooting and performing after action reviews and tasks.
• Contributes to peer reviews in cross-functional application development activities.

Nature and Scope

• Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
• Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.
• May provide general guidance/direction to or train junior level support or professional personnel.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.
  

Education and Experience

• Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.