EVS Utility Crew - Requisition #663488

PeopleAnswers, Inc.; Temecula (CA); Hybrid; USD 20,664,000 - 28,930,000; Full time

Job summary

Pechanga Resort Casino seeks an EVS Utility Crew member to keep the casino clean, including areas unreachable by regular EVS staff, using ladders or platforms up to three steps high. This role maintains carpets, chairs, and card tables, and uses pressure washers as needed.

Responsibilities include cleaning carpets, stocking supplies, checking equipment, maintaining ventilation, and ensuring clean glass and flooring throughout the casino. Lifting up to 75 lbs and night shifts may be required.

Qualifications

• A High school diploma or GED; 3 to 6 months related experience and/or training.
• Ability to read and comprehend simple instructions, short correspondences, and memos; effective written and verbal communication.
• Basic math skills for money, weight, volume measurements.
• Reasoning ability to carry out simple one- or two-step instructions.
• Must qualify to obtain and maintain a Class ‘B’ gaming license.

Responsibilities

• Clean and shampoo all carpets.
• Check all machines to ensure proper operation.
• Stock all incoming supplies.
• Maintain all air vents for proper airflow.
• Maintain flooring, carpet, and hard surfaces.
• Cover and maintain gaming tables and rails.
• Wipe down and clean high areas inaccessible to other EVS staff.
• Clean glass in areas other EVS staff cannot reach.
• Vacuum areas inaccessible to other EVS staff.
• Some bending, stooping, and lifting up to 75 lbs.
• Respond to problem calls and other duties as assigned.

Skills

Reading

Writing

Math

English fluency

Communication

Education

High school diploma or GED

Tools

Carpeting knowledge

Maintenance tools

Ladders usage

Job description

GENERAL SUMMARY

The EVS Utility Crew’s essential function of this position is to keep a nice and clean casino at all times. This position is to clean all areas that regular EVS is unable to reach or clean without the use ladders or platforms more than 3 steps (High areas). EVS Utility Crew is responsible for maintaining all carpets, chairs, and card tables and will use pressure washers or any other equipment required to complete any projects.

FOUR DIAMOND SERVICE AGREEMENT

All Team Members will display a Four Diamond commitment to guest service through the delivery and maintenance of the Quality Standards established by Pechanga Resort Casino (PRC).

KEY RESPONSIBILITIES

• Clean and shampoo all carpets.
• Check all machines to be sure they are working properly.
• Stock all incoming supplies.
• Maintain all air vents for proper airflow.
• Maintain all flooring, carpet, and hard surfaces.
• Cover and maintain gaming tables and rails.
• Wipe down and clean all high areas other EVS staff is unable to complete.
• Clean all glass that other EVS staff is unable to complete.
• Vacuum all areas that other EVS staff is unable to reach or complete.
• Some bending, stooping, and lifting up to 75 lbs.
• Respond to all problem calls.
• Other duties as assigned.

ACCOUNTABILITY:

This position has no supervisory responsibilities. The Team Member is responsible for protecting the assets of PRC.

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QUALIFICATIONS AND GUIDELINES

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EDUCATION/EXPERIENCE/TRAINING:

A High school diploma or general education degree (GED). 3 to 6 months related experience and/or training required.

COMMUNICATION SKILLS:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one and small group situations to guests, clients, and other Team Members of the organization.

MATHEMATICAL SKILLS:

Ability to add and subtract two digit numbers and to multiply and divide with 10s and 100s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY:

Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to work with standardized situations with only occasional or no variables.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Must qualify to obtain and maintain a Class “B” gaming license.

SKILLS/ABILITIES:

• Knowledge of reading, writing, and math; ability to speak English fluently and communicate effectively.
• Knowledge of carpeting and hard surfaces, technical training preferred.
• Ability to climb ladders; Ability to use, distinguish, and know the use of most maintenance tools.
• Valid driver’s license and proof of insurance.
• Medium to heavy lifting minimum of 75 lbs.; Bending, stooping, and reaching.
• Must be able to pass a post offer pre-employment Physical Demand Test as a condition of employment.
• Must be a self-starter who is highly motivated and resourceful.
• Must be able to work with a positive attitude in a fast‑paced and culturally diverse casino environment.
• Must have a pleasant personality and present a professional image when assisting guests.
• Must be able to take direction and follow through with assigned tasks.
• Must be flexible and willing to work nights, weekends, and holidays.

DISCLAIMER:

The above information on this description has been designed to indicate the general nature and level of work performed by Team Members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of Team Members assigned to this job.