EVS Training & Compliance Leader

Memorial Health; Springfield (IL); On-site; USD 26,000 - 41,000; Full time

Job summary

Memorial Health is seeking an Environmental Services Training Specialist to oversee onboarding, training, and ongoing development of EVS staff. The role ensures annual competencies and training records are completed and audit-ready across the system.

The position coordinates colleague development programs, OSHA and infection prevention compliance, and collaborates with EVS leadership to drive safety, operational excellence, and patient satisfaction.

Qualifications

• 5+ years of customer service experience.
• 2+ years of leadership experience in an entry-level operation setting.
• Exceptional oral and written communication skills.
• Strong organizational, planning, and process management abilities.

Responsibilities

• Provides comprehensive oversight and support for new hires throughout the onboarding, orientation, and training process.
• Conducts initial assessments to evaluate new hire readiness, learning ability, and competency development; partners with EVS supervisors to support first-year performance evaluations.
• Collaborates with Colleague Resources, Organizational Development, Infection Prevention, and EVS leadership to ensure orientation and technical training programs align with organizational goals, regulatory requirements, and industry best practices.
• Prepares and presents monthly reports to the department director related to training completion, colleague engagement, safety activities, competency outcomes, and other departmental education metrics.
• Researches, coordinates, and implements EVS training programs and systems, including new supplies and equipment, cleaning and disinfection standards, operational protocols, auditing tools, competencies, job aids, in-services, skills labs, and continuing education opportunities.
• Serves as a Subject Matter Expert (SME) regarding EVS operations, regulatory compliance, infection prevention practices, and training methodologies.
• Promotes a culture focused on safety, infection prevention, hand hygiene compliance, patient experience excellence, colleague engagement, and retention.
• Coordinates and facilitates weekly EVS colleague huddles in partnership with the department director and operations manager to communicate operational updates, benefit information, facility events, safety topics, and departmental initiatives.
• Partners with EVS supervisors to coordinate new hire unit placement and assignment decisions, ensuring appropriate training support and skill alignment.
• Maintains ownership of EVS training materials, onboarding resources, and on-the-job training processes, ensuring content remains current, effective, and aligned with departmental standards and regulatory expectations.

Skills

Customer service

Leadership

Training

Regulatory compliance

Communication

MS Office

Education

High school diploma or equivalent

Associate degree in related field

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Memorial Health is seeking an Environmental Services Training Specialist to oversee onboarding, training, and ongoing development of EVS staff. The role ensures annual competencies and training records are completed and audit-ready across the system.

The position coordinates colleague development programs, OSHA and infection prevention compliance, and collaborates with EVS leadership to drive safety, operational excellence, and patient satisfaction.