EVS PUBLIC AREA ATTENDANT

Mount Airy Casino Resort; Mount Pocono (PA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Environmental Services Public Area Attendant to ensure the highest cleanliness standards across all public areas of a vibrant casino environment. In this full-time role, you will play a crucial part in maintaining an inviting atmosphere for guests while adhering to strict safety and cleanliness regulations. Your responsibilities will include cleaning various areas, promoting excellent guest relations, and ensuring the safe handling of equipment and chemicals. If you thrive in a fast-paced environment and have a passion for service, this opportunity is perfect for you.

Qualifications

• Must be at least 18 years old and have a high school diploma.
• One year of EVS cleaning experience preferred.

Responsibilities

• Maintain cleanliness of all public and administrative areas.
• Promote positive relations with guests and staff.
• Report maintenance and service issues promptly.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Basic Mathematical Calculations

Education

High School Diploma or equivalent

Tools

Cleaning Equipment

Job description

Job Details Job Location: Main Location - Mount Pocono, PA Position Type: Full Time Salary Range: Undisclosed Job Shift: Day Description

Position Overview:

The Environmental Services (EVS) Public Area Attendant is responsible for the highest level of cleanliness of all public and administrative areas, including the casino during the assigned shift, ensuring superior service to all patrons and guests of the Hotel/Casino. All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards, and Pennsylvania Gaming Control Board regulations.

Essential Job Functions:

• Responsible for the cleaning and servicing of all in-house property areas as assigned, including but not limited to public and administrative areas, spa/salon, restaurants, bars, restrooms, and casino area according to established procedures and standards.
• Promotes positive guest, employee, and public relations at all times.
• Responsible for the quality, consistency, and presentation of all products and services.
• Responsible for the security, cleaning, maintenance, and safe storage of all equipment used.
• Must be able to complete tasks with minimal direction.
• Ability to use cleaning equipment and ensure the safe handling of all chemicals and equipment according to manufacturer’s instructions and OSHA regulations.
• Deliver supplies as assigned.
• Promptly reports any maintenance, equipment, property, or guest service problems to supervision.
• Must ensure the proper posting of signage when necessary.
• Participates in daily inspections with supervision as necessary.
• Assists in other projects and handles job tasks as deemed appropriate.
• Attends meetings as necessary.
• Meets attendance guidelines and adheres to regulatory, departmental, and company policies and procedures, including OSHA standards and regulations.

Essential Requirements:

• Must be able to perform each of the essential functions and responsibilities satisfactorily.
• Must be a minimum of 18 years of age or older upon employment.
• High School Diploma or equivalent required.
• One year of EVS cleaning experience preferred.
• Knowledge of OSHA regulations preferred.
• Possesses excellent customer service and communication skills.
• Possesses strong interpersonal qualities.
• Flexible to work any scheduled shifts and/or days, including weekends and holidays.
• Ability to perform basic mathematical calculations to count and measure cleaning chemicals.
• Must be able to be approved for and maintain a valid Pennsylvania Gaming License, if necessary.

ADA Requirements:

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

• Must be able to stand, walk and move through all property areas. Must be able to stand, sit, walk, reach, bend, stoop, or kneel for long periods.
• Maintain physical stamina and proper mental state of mind to work under pressure in a fast-paced environment and effectively deal with guests, management, employees, and members of the business community.
• Adequate manual dexterity, including hand and wrist movement to operate equipment, perform cleaning functions, and engage in lifting, pushing, or pulling up to seventy-five (75) pounds.

Other Skills/Abilities:

• Must be able to obtain and maintain a Non-Gaming License as required by the Pennsylvania Gaming Control Board.
• Must be able to handle exposure to areas where smoking is permitted.
• Must be able to handle exposure to cleaning chemicals.
• Must be able to speak, read, write, and understand English. Must have oral and aural acuity and ability to respond to cues.

Employment is contingent upon a favorable outcome of a background investigation and drug screening.

The Mount Airy Casino Resort is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation.

Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.