EVS MANAGER

Chukchansi Gold; California, Northern (MO, KY); Hybrid; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical and Vision Insurance

401K with employer match

Free meals in Team Dining Room

Paid time off

Job summary

Chukchansi Gold Resort & Casino is seeking a housekeeping supervisor to implement and oversee all EVS operations with high standards of cleanliness across the casino and public areas.

The role requires five years of supervisory experience, strong organizational skills, and strict adherence to safety protocols. Excellent communication and team leadership are essential for coordinating staff and ensuring premier guest service.

Qualifications

• High School diploma or equivalent required with at least five years in housekeeping supervisory roles.
• Strong organizational and interpersonal skills.
• Ability to adhere to safety rules and procedures.

Responsibilities

• Supervise Environmental Services staff across the casino to ensure standards of cleanliness.
• Maintain OSHA safety compliance and proper use of cleaning chemicals and equipment.
• Coordinate scheduling, training, and evaluation of EVS personnel.
• Communicate repairs or replacements needed to management and ensure timely execution.
• Maintain consistent attendance and be available for event ushering as needed.

Skills

Supervisory experience

Customer service

Team leadership

OSHA compliance

Interpersonal skills

Education

High School diploma

Job description

To hire the very best team members, Chukchansi Gold understands we have to make the very best offer.

Join the team at Chukchansi Gold and enjoy the best benefits package in the Valley! Chukchansi Gold team members enjoy unrivaled perks.

• In addition to our competitive wages and employee perks, Chukchansi Gold team members receive $43,000-$58,000 in benefits alone, including medical, vision, 401K with employer match and immediate vesting, life insurance, meals, reduced workday hours, paid time off and more.
• You’ll also receive free and discounted meals in the Team Dining Room, paid time off, holidays gifts and raffles.
• Additionally, discounts for Costco memberships, the Monterey Bay Aquarium, Six Flags, Verizon Wireless and Chukchansi Park.

Voted the Valley’s No. 1 best local employer, Chukchansi Gold Resort & Casino is California’s premier integrated resort offering lively gaming, world-class entertainment and luxurious accommodations, welcoming thousands of guests each year.

Job Description: SUMMARY: Responsible for implementing and ensuring all housekeeping operations are in accordance with Chukchansi Gold Procedures and high standard levels.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Interacts effectively with the public and Team Members.
• Performs excellent customer service at all time.
• Ensures all Casino Policies and Procedures are adhered to in the EVS Department.
• Ensures that all cleaning materials, chemicals, and equipment are used in accordance with manufacturer’s instructions.
• Maintains strict adherence that all OSHA Safety rules and regulations are followed.
• Responsible for the supervision and coordination of EVS staff activities throughout the casino ensuring approved standards of cleanliness is displayed.
• Makes recommendations and suggestions to hire, promote, evaluate, reward, discipline and discharge of all EVS employees.
• Assists in the selecting, training scheduling and evaluating of personnel.
• Responsible for advising management of repairs and replacements necessary in assigned areas and is accountable for cleanliness and overall condition of the public areas, restrooms and offices.
• Performs other related duties as may be required.
• Maintaining a consistent and regular attendance record.
• May be used as an usher as needed by management for events.
• Performs any reasonable request made by management.

PERFORMANCE REQUIREMENTS To perform this job successfully, an individual must be able to satisfactorily: Perform job duties, demonstrate excellent work habits, and deliver exceptional service to internal and external guests. Exhibit the highest degree of professionalism, including appearance, attendance, reliability, teamwork, ethics, integrity, and comply with all governing policies and procedures. Employ positive and professional communication skills and exercise professional interpersonal abilities (tact, diplomacy, and respect) with guests and co-workers at all times. Maintain a high level of organization, including an orderly and neat work area and excellent time management skills leading to the highest levels of productivity. Demonstrate a desire to succeed and willingness to help others succeed. Participate in open communication and provide feedback to management regarding operations, staffing, personal development, and operational productivity. Serve as contributing Team Member of CGRC enhancing operations in all its business endeavors.

SUPERVISORY RESPONSIBILITIES

Directly supervises all supervisors and lead Environmental Services Attendants; indirectly supervises all Environmental Services Attendants.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and EXPERIENCE

High School diploma or equivalent required with five years minimum experience in housekeeping supervisory position required or Equivalent combination of education and progressive and relevant direct experience may be considered in lieu of minimum educational/experience requirements.

SPECIAL QUALIFICATIONS

Strong organizational and interpersonal skills required.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job While performing the duties of this job, the Team Member is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. The Team Member frequently is required to stand; walk, climb or balance; and stoop, kneel, crouch, or crawl. The Team Member must regularly lift and/or move up to 100 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. While performing the duties of this job, the Team Member regularly works near moving mechanical parts and is regularly exposed to risk of electrical shock and radiation. The Team Member occasionally works in high, precarious places and in outside weather conditions and is occasionally exposed to extreme heat. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. When on the casino floor, the Team Member will be exposed to a smoke-filled environment.

Nestled near the awe-inspiring Yosemite National Park, Chukchansi Gold Resort & Casino invites guests to experience the natural beauty of the Sierra foothills while enjoying world-class gaming, dining and entertainment. Whether guests are drawn to the latest slot machines or fast-paced table games, seeking casual or upscale dining options, or looking for luxurious accommodations and thrilling energy, Chukchansi offers the ultimate California destination for a delightful and unforgettable getaway.

WHERE WORK MEETS PLAY!

We're seeking individuals who embody teamwork, exude positivity, thrive in social settings and enjoy brightening others' days.