EVS Attendant (Cat 4)

parx casino; Shippensburg (Cumberland County); On-site; USD 25,000 - 45,000; Full time

Job summary

An established industry player is seeking an enthusiastic EVS Attendant to ensure a spotless and welcoming environment for guests. In this role, you'll be the face of the company, providing exceptional service while maintaining cleanliness throughout the facility. This position requires strong attention to detail and the ability to communicate effectively with guests about various services and events. Join a vibrant team that values fun and excitement, and enjoy a range of benefits including medical coverage, paid time off, and more. If you're ready to make a positive impact in a dynamic environment, this opportunity is perfect for you!

Benefits

Medical/Dental/Vision Insurance

Paid Time Off

401K with Company Match

Short and Long Term Disability

Employee Dining Room

Free Uniforms

Tuition Reimbursement

Team Member Assistance Fund

Brightfunds Match Program

Fun Company Swag

Qualifications

• High School Diploma or G.E.D. required with strong communication skills.
• Ability to learn about casino products and services.

Responsibilities

• Ensure cleanliness of front and back of house areas for guests.
• Provide information on player cards and marketing events.
• Act as a liaison with other departments for guest services.

Skills

Interpersonal Skills

Customer Service Skills

Attention to Detail

Communication Skills

Physical Stamina

Education

High School Diploma or G.E.D.

Tools

Cleaning Products

Job description

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Job Description

Ensures that the front and back of house areas are spotless, fully functional, and aesthetically pleasing for guests, while serving as an information and service ambassador for the company.

• Performs all duties and tasks with courtesy and enthusiasm, adding to the overall environment of fun and excitement for guests.
• Deep cleans, vacuums, polishes, and details specific areas of the building during the assigned shift.
• Removes debris and trash from areas to keep the physical property, including exterior areas such as the parking lot, in spotless condition.
• Monitors and troubleshoots the physical condition of carpeting, upholstery, furnishings, and equipment in assigned areas, and reports items in need of repair.
• Uses only designated cleaning products supplied by management.
• Provides customers with information relating to player cards, marketing events, gaming products, hours of operation, and other services and amenities.
• Able to discern above standard versus below standard guest service conditions and react appropriately.
• Follow all Material Safety Data Sheet guidelines. Use only approved cleaning tools and materials.
• Proactively recognizes opportunities for an improved guest experience and executes or makes suggestions to management.
• Acts as a service liaison with other departments, and contacts the appropriate team member/job classification to assist customers with various service needs on the casino floor.
• Develop and maintain a knowledge of all Company facilities, as well as marketing promotions and events, and is prepared to answer guests' questions accordingly.
• Performs all other duties as assigned by management.

Required Experience

• High School Diploma or G.E.D. required.
• Outstanding interpersonal, communication, and customer service skills.
• Strong attention to detail.
• Ability to document and articulate information clearly.
• Ability to learn and communicate a variety of information regarding casino products and services.
• Physical ability to walk, bend, lift, kneel, stand, push, and pull during an 8-hour shift.
• Availability to work various shifts, including weekends and holidays.

Benefits

Company benefits include (some reserved for full-time team members):

• Medical/Dental/Vision after 90 days of continuous full-time service
• Paid Time Off (Vacation, Sick, Holidays)
• 401K with partial company match (after 6 months of employment – both FT and PT)
• Short and Long Term Disability (after a qualifying period)
• Employee Dining Room
• Free Uniforms and Parking
• Brightfunds Match program
• Team Member Assistance Fund
• Tuition Reimbursement
• Appreciation and Celebration Events
• Fun Company Swag

This is not a comprehensive list of benefits offered.