EVS Attendant (7924)

29palmstribe; Coachella (CA); Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

The Twenty-Nine Palms Band of Mission Indians is seeking a housekeeping/cleaning associate to maintain the casino and tribal facilities in a clean, orderly, and safe condition. This role follows SOPs and training standards while delivering our Five Star Experience to guests and team members as part of our service promise.

Duties include cleaning common areas, sweeping and scrubbing floors, dusting, trash removal, replenishing supplies, and transporting items.

Qualifications

• Experience providing guest-focused service.
• Ability to follow SOPs and safety procedures.
• Ability to communicate clearly with guests and team members.

Responsabilités

• Provide outstanding customer service by upholding the mission and service standards.
• Clean rooms, hallways, lobbies, restrooms, corridors, elevators, and other areas.
• Sweep, scrub, and vacuum floors; clean rugs and upholstery.
• Dust and polish fixtures and equipment; empty trash and dispose properly.
• Restock restroom supplies and provide soap/paper towels as needed.
• Transport supplies and small equipment between departments.

Connaissances

Customer service

Safety awareness

Communication

Teamwork

Formation

High school diploma or equivalent

1–3 months related experience

Description du poste

Summary

This position is responsible for maintaining a clean and attractive appearance of the casino and other buildings owned and or operated by the Twenty-Nine Palms Band of Mission Indians in a clean, orderly, and safe manner by performing the following duties according to standard operating procedures and training standards. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.

Essential Duties And Responsibilities

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards. This entails consistency performing our service expectations of: Welcoming, Proactive, Seamless, Personalized and Valued.
• Clean rooms, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, locker areas, employee break room (floors, walls, dust), and other assigned work areas.
• Sweep, scrub, and vacuum floors.
• Clean rugs, carpets, upholstered furniture, and draperies.
• Dust and polish metalwork, fixtures, furniture, and equipment on all surface areas. Slot machines and electric escalator.
• Empty wastebaskets and empty and clean ashtrays.
• Transport trash and waste to designated disposal area.
• Replenish restroom supplies according to anticipated need and/or schedules.
• Provide soap and paper towels to patrons during peak or busy times when necessary.
• Clean contaminated spills with appropriate cleaning materials and protective equipment.
• Disinfect lavatory, floors, and fixtures after each use.
• Transport small equipment or tools between departments as assigned by supervisor.
• Caution management regarding complaints about misuse of property.
• Communicate job issues appropriately and only based on facts.
• Clean windows and doors.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Perform any other duties that may be assigned from time to time.

Summary

This position is responsible for maintaining a clean and attractive appearance of the casino and other buildings owned and or operated by the Twenty-Nine Palms Band of Mission Indians in a clean, orderly, and safe manner by performing the following duties according to standard operating procedures and training standards. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.

Essential Duties And Responsibilities

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards. This entails consistency performing our service expectations of: Welcoming, Proactive, Seamless, Personalized and Valued.
• Clean rooms, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, locker areas, employee break room (floors, walls, dust), and other assigned work areas.
• Sweep, scrub, and vacuum floors.
• Clean rugs, carpets, upholstered furniture, and draperies.
• Dust and polish metalwork, fixtures, furniture, and equipment on all surface areas. Slot machines and electric escalator.
• Empty wastebaskets and empty and clean ashtrays.
• Transport trash and waste to designated disposal area.
• Replenish restroom supplies according to anticipated need and/or schedules.
• Provide soap and paper towels to patrons during peak or busy times when necessary.
• Clean contaminated spills with appropriate cleaning materials and protective equipment.
• Disinfect lavatory, floors, and fixtures after each use.
• Transport small equipment or tools between departments as assigned by supervisor.
• Caution management regarding complaints about misuse of property.
• Communicate job issues appropriately and only based on facts.
• Clean windows and doors.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Perform any other duties that may be assigned from time to time.

Supervisory Responsibilities

This job does not require supervisory duties.

Qualifications

EDUCATION AND EXPERIENCE (MUST BE DOCUMENTED):

• High school diploma or equivalent preferred but not required.
• One to three months related experience and/or training; or equivalent combination of education and experience.

Certification, Licenses And Any Additional Requirements

• Must pass periodic random drug screens.
• Must be able to pass background suitability investigation.
• Must obtain a Tribal Gaming License.
• Must obtain all other applicable certifications and licenses.
• Must provide proof of eligibility to work in the United States within 72 hours of employment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 50 pounds and/or push, pull up to 100 pounds. The employee is occasionally required use repetitive movements to complete tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be occasionally required to work in low light conditions, and may be exposed to loud noise for extended periods.

Work Environment

• Multiple locations.
• Some enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours.
• Must be available for emergency calls 24/7.
• Must be available to work weekend and holidays.
• Some enterprises are gaming facilities.
• Some enterprises are not a smoke-free environment.
• Surveillance cameras and audio equipment monitor the premises recording activity throughout most of the facilities on 24 hours per day, 7 days per week basis.

Indian Preference Act

The Twenty-Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA:

• Tribal Members
• Other Native Americans
• All other ethnic groups