Evolve Beverage Supervisor

MARCUS HOTELS INC; Lake Geneva (WI); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a prestigious, AAA Four Diamond resort as the Beverage Supervisor, where you'll lead operations in a vibrant hospitality environment. This role involves overseeing staff training, managing banquet operations, and ensuring exceptional guest experiences. Enjoy a positive work culture with ample opportunities for professional growth and comprehensive benefits.

Benefits

Free well-balanced meal every shift

Discounted gym membership

Room discounts

Discounts at restaurants and for activities

Free parking

Paid time off

Medical, dental, and vision insurance

Company-paid life insurance

401k with employer match

Early wage access

Qualifications

• One year previous bartending and serving experience required.
• Must have knowledge of food and beverage preparation and service of various alcoholic beverages.
• Food supervision experience is a plus.

Responsibilities

• Lead the Front of the House staff in training and supervising.
• Execute banquet operations including food and beverage promotions.
• Maintain banquet inventory and ensure cleanliness and consistency.

Skills

Customer Service

Training

Teamwork

Communication

Beverage Knowledge

Education

Bartender's Certificate

Job description

If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As the Beverage Supervisor at the Grand Geneva Resort & Spa, you will provide managerial support, training and leadership for the restaurant operations. Your leadership will ensure seamless operations and memorable guest experiences.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family, and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

What will you be doing?

Lead a grand team as our new Beverage Supervisor:

· Execute banquet operations including food and beverage promotions, customer service and inventories

· Lead the Front of the House staff in training the following: banquet standards, wine service and customer service

· Monitor the performance of outlet service staff. Supervision duties include; delegating responsibilities, scheduling, coaching and correcting, evaluating, interviewing, training and mentoring of staff

· Maintain banquet inventory, cleanliness, food rotation and menu consistency.

· Maintain and demonstrate strong knowledge of food and beverage trends within the hospitality industry

· Communicates effectively, both verbally and in writing, to provide clear direction to the staff.

· Attends meetings during shifts.

· Must be able to take confrontation from guests and associates while following/enforcing Grand Geneva policies.

· Performs daily tasks, including preparation of daily forecast, supervising daily adherence of all State, Federal, and corporate liquor regulations pertaining to serving alcoholic beverages and food controls.

· Perform other duties as assigned.

What do you bring to the role?

· The ideal candidate will possess a strong background in beverage supervision/management to include training and cost control

· One year previous bartending and serving experience required.

· Food supervision experience is a plus as this position will supervise associates in both the food and beverage outlets.

· Bartender's certificate required. Must be at least 18 years old to serve or pour alcohol.

· Must have knowledge of food and beverage preparation and service of various alcoholic beverages.

· Passionate about hospitality and customer service driven.

· Pride in your work by creating positive energy, excitement and fun.

· Able to develop camaraderie with team members.

· Act ethically and honestly in all business practices and builds professional relationships by promoting mutual trust.

· Ability to maintain composure and remain pleasant under high pressure situations

· Ability to work a flexible schedule including days, nights, weekends and holidays.

What’s in it for you?

· A free, well-balanced meal every shift

· Discounted gym membership

· Room discounts at Marcus Hotels & Resorts

· Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa

· Free parking

· “Two for one” movie theater coupons at Marcus Theatres

· Ability to grow your career and transfer from one property to another

· Early wage access

· Paid time off

· Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match

· And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.

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Wisconsin, Lake Geneva, Grand Geneva Resort

Wisconsin, Lake Geneva, Grand Geneva Resort