Evergreen - Systems Administrator

JW Affinity IT; Charlotte (NC); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

401k with matching

Life Insurance

Paid Time Off

Disability insurance

Internet & Phone Allowance

Wellness Resources (EAP)

Pet Insurance

Work-Life balance

Flexible Hours

Full-Time Permanent Positions

Job summary

JW Affinity IT in Charlotte, NC is seeking a System Administrator to support the municipal technology environment, ensuring reliable, secure, and efficient Windows server, identity, cloud, and end-user services for staff and public services.

The ideal candidate will have hands-on experience with Microsoft enterprise environments, incident response, and user-focused technical support, plus a track record of maintaining system availability and documenting configurations for cross-department teams.

Qualifications

• Three to five years of professional experience administering Microsoft enterprise systems.
• Working knowledge of Windows Server, Active Directory, Group Policy, DNS, DHCP, and Microsoft 365.
• Experience troubleshooting server, endpoint, authentication, and application-related issues.
• Understanding of backup, recovery, patch management, and system-monitoring practices.
• Ability to document technical configurations and communicate effectively with both technical and nontechnical personnel.
• Associate or bachelor’s degree in information technology, computer science, or a related field, or an equivalent combination of education, certifications, and experience.
• Ability to successfully complete any background screening required for access to municipal systems and facilities.

Responsibilities

• Administer Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, file services, and print services.
• Manage Microsoft 365 services, including Exchange Online, Teams, SharePoint, Entra ID, and user licensing.
• Provision, modify, and disable user accounts, security groups, permissions, and access rights.
• Monitor server availability, system performance, storage capacity, backups, and scheduled jobs.
• Install, configure, patch, and maintain physical and virtual servers.
• Support VMware, Hyper-V, or comparable virtualization technologies.
• Troubleshoot escalated incidents involving operating systems, applications, authentication, connectivity, and endpoint configurations.
• Assist with endpoint management using Microsoft Intune, Configuration Manager, or similar tools.
• Support backup, restoration, disaster recovery, and business continuity activities.
• Maintain system documentation, configuration records, inventories, diagrams, and SOPs.
• Apply security updates and remediate vulnerabilities in coordination with cybersecurity personnel.
• Participate in infrastructure upgrades, migrations, and municipal IT projects.
• Provide responsive support to employees across municipal offices and public-service locations.
• Participate in after-hours maintenance or on-call rotation when required.

Skills

Windows Server

Active Directory

Group Policy

Microsoft 365

Troubleshooting

Education

Associate or Bachelor’s degree in IT/CS

Tools

Azure

Entra ID

Intune

VMware

Hyper-V

Job description

Charlotte, United States | Posted on 09/21/2026

Join Our Network Services Talent Community!

JW Affinity IT is continuously building connections with Network Professionals who are interested in future roles supporting secure enterprise network environments.

If you have hands‑on experience with physical network infrastructure, troubleshooting, incident response, and customer-facing technical support, we look forward to connecting with you!

About This Pipeline

Applying to this evergreen posting places you into our talent community for consideration as new Network professional openings arise that align with your background.

Position Summary

JW Affinity IT is seeking a System Administrator to support the technology environment of a local municipality. This position is responsible for maintaining reliable, secure, and efficient server, identity, cloud, and end‑user computing services that support municipal employees and public services.

The ideal candidate has hands‑on experience administering Microsoft‑based enterprise environments, resolving infrastructure incidents, maintaining system availability, and supporting users across multiple departments and facilities.

Key Responsibilities

• Administer Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, file services, and print services.
  
• Manage Microsoft 365 services, including Exchange Online, Teams, SharePoint, Entra ID, and user licensing.
  
• Provision, modify, and disable user accounts, security groups, permissions, and access rights.
  
• Monitor server availability, system performance, storage capacity, backups, and scheduled jobs.
  
• Install, configure, patch, and maintain physical and virtual servers.
  
• Support VMware, Hyper‑V, or comparable virtualization technologies.
  
• Troubleshoot escalated incidents involving operating systems, applications, authentication, connectivity, and endpoint configurations.
  
• Assist with endpoint management using Microsoft Intune, Microsoft Configuration Manager, or similar tools.
  
• Support backup, restoration, disaster recovery, and business continuity activities.
  
• Maintain system documentation, configuration records, inventories, diagrams, and standard operating procedures.
  
• Apply security updates and remediate identified vulnerabilities in coordination with cybersecurity personnel.
  
• Participate in infrastructure upgrades, technology refreshes, migrations, and municipal IT projects.
  
• Provide responsive support to employees working across municipal offices and public‑service locations.
  
• Participate in scheduled after‑hours maintenance or an on‑call rotation when required.
  

Requirements

Required Qualifications

• Three to five years of professional experience administering Microsoft enterprise systems.
  
• Working knowledge of Windows Server, Active Directory, Group Policy, DNS, DHCP, and Microsoft 365.
  
• Experience troubleshooting server, endpoint, authentication, and application‑related issues.
  
• Understanding of backup, recovery, patch management, and system‑monitoring practices.
  
• Ability to document technical configurations and communicate effectively with both technical and nontechnical personnel.
  
• Associate or bachelor's degree in information technology, computer science, or a related field, or an equivalent combination of education, certifications, and experience.
  
• Ability to successfully complete any background screening required for access to municipal systems and facilities.
  

Preferred Qualifications

• Experience supporting a city, county, public‑sector organization, school district, or similarly distributed enterprise.
  
• Experience with Azure, Entra ID, Intune, or hybrid cloud environments.
  
• Familiarity with IT service management processes and ticketing platforms.
  
• Knowledge of CJIS, NIST, or other public‑sector technology and security requirements.
  
• Retirement Plan (401k,with matching)
  
• Life Insurance Plan
  
• PTO
  
• Short Term & Long-Term Disability
  
• Internet & Phone Allowance (for applicable roles)
  
• Wellness Resources (EAP)
  
• Pet Insurance
  
• Work-Life balance
  
• Flexible Hours
  
• Full-Time Permanent Positions
  

JW Affinity IT is a full‑service IT solutions provider supporting schools and private organizations with strategic, innovative technology projects. We take the time to understand our clients’ needs to successfully develop, implement, and manage each initiative. JW is a certified small, woman‑and minority‑owned business through the National Minority Supplier Development Council.

We are committed to fostering a diverse, inclusive, and innovative workplace where different perspectives lead to better IT solutions. As an Equal Opportunity Employer, we welcome applicants from all backgrounds and are dedicated to creating an inclusive environment.