Events & Venue Operations Specialist

City of Tuscaloosa; Tuscaloosa (AL); On-site; USD 38,000 - 52,000; Full time

Job summary

City of Tuscaloosa is seeking an experienced administrator to support the Tuscaloosa Amphitheater and River Market. You will handle inquiries for public and private events, assist visitors with tours, and coordinate custom events with third-party vendors.

The role requires strong clerical and organizational skills, a valid driver’s license, and willingness to work evenings/weekends. You will also manage vendor relations, social media content, and market activities while ensuring policy

Qualifications

• High school diploma or GED; three years of administrative, clerical, or secretarial experience.
• Must possess and maintain a valid driver’s license.
• Experience in entertainment venue or event management environment preferred.

Responsibilities

• Answer calls and email for public and private events (150+ events).
• Assist walk-in customers with venue tours.
• Develop plans and layouts for custom events; refer to third-party vendors.
• Ensure execution of event/venue policies and agreements.
• Prepare logs and records for prospective caterers/vendors.
• Manage relationships with revenue and health departments and other agencies.
• Create correspondence, notices, rosters, lists and filing systems.
• Perform market research to protect company assets (AV equipment, software, etc.).
• Coordinate special projects and event coverage with security, catering, bar, setup and breakdown.
• Review third-party invoicing and time records.
• Gather data to advise clients on event needs and resources.
• Suggest policies to improve services for private/public rentals and farmers’ markets.
• Conduct safety inspections and monitor inventory; process purchase requests.
• Process payments and receipts; handle EBT/SNAP & Double-Up sales; data entry.
• Work flexible evenings and weekends; respond to emergencies.
• Operate AV equipment and manage sound for events.
• Lift up to 40 lbs and move furniture as needed.
• Coordinate farmers’ market activities and vendor relations.
• Maintain market vendor documentation and relationships with musicians and schools.

Skills

Administrative experience

Customer service

Education

High school diploma or GED

Job description

City of Tuscaloosa is seeking an experienced administrator to support the Tuscaloosa Amphitheater and River Market. You will handle inquiries for public and private events, assist visitors with tours, and coordinate custom events with third-party vendors.

The role requires strong clerical and organizational skills, a valid driver’s license, and willingness to work evenings/weekends. You will also manage vendor relations, social media content, and market activities while ensuring policy