Events & Venue Operations Lead

City of Greer, South Carolina; Greer (SC); On-site; USD 4,133,000 - 4,959,000; Full time

Job summary

The City of Greer, SC, is seeking an Operations Supervisor in our Sports and Events Department to lead front-line event execution, venue readiness, and internal program development. You will supervise Event Coordinators and Part-Time Event Attendants, manage hiring, onboarding, training, and shifts, and act as manager on duty for major tournaments to ensure seamless operations.

The role requires 3-5 years of leadership in venue operations, a Bachelor’s degree in a related field, and a valid

Qualifications

• 3-5 years of leadership experience in venue operations, event coordination, or recreation management within a stadium, arena, or multi-purpose sports complex.
• Bachelor’s degree in Sports Management, Event Management, Hospitality, or a related field or any equivalent combination of education, training, and experience.
• Proven track record of supervisory experience, including recruiting, training, scheduling, and evaluating event operations personnel.
• Demonstrated experience in planning and executing tournaments, sports programming, or community events.
• Experience utilizing facility management, venue scheduling, or access control software platforms.

Responsibilities

• Exercise direct supervision over Event Coordinators and Part-Time Event Attendants, ensuring operational excellence across all shifts and venue activities.
• Lead the hiring, onboarding, training, and performance review processes for Event Coordinators and Part-Time Event Attendants.
• Plan, schedule, and approve shifts for staff, tracking labor hours and monitoring team productivity to align with budget and operational needs.
• Plan, develop, and execute in-house tournaments and events, adding direct value to members through programming.
• Conduct pre-event set-up calls with promoters, renters, and event hosts to confirm physical layouts, scheduling requirements, and specialized facility needs.
• Serve as a manager on duty for tournaments and major events, ensuring seamless execution, client satisfaction, and immediate issue resolution.

Skills

Staff supervision

Hiring & training

Event operations

Scheduling & labor tracking

Customer service

Education

Bachelor's degree in Sports/Event Management

Tools

Facility management software

Venue scheduling software

Access control software

Job description

The City of Greer, SC, is seeking an Operations Supervisor in our Sports and Events Department to lead front-line event execution, venue readiness, and internal program development. You will supervise Event Coordinators and Part-Time Event Attendants, manage hiring, onboarding, training, and shifts, and act as manager on duty for major tournaments to ensure seamless operations.

The role requires 3-5 years of leadership in venue operations, a Bachelor’s degree in a related field, and a valid