Events & Venue Manager

Indyhunger; Indianapolis (IN); On-site; USD 53,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Retirement plan with employer match

Fourteen paid holidays

Job summary

Indiana Landmarks Center in Indianapolis seeks an Events & Venue Manager to oversee venue rentals, internal meetings, and event programs, while guiding staff and budgets to support Indiana Landmarks’ mission and earned revenue goals.

The role requires coordinating across departments, managing calendars, and delivering exceptional client experiences for a range of events, including weddings, conferences, and community programs.

Qualifications

• Three to five years of progressively responsible experience in event management, venue management, hospitality, museum, nonprofit, or related field, including supervisory experience.
• Strong organizational, financial, and project management abilities.
• Excellent communication, customer service, and relationship-building skills.

Responsibilities

• Coordinate and manage the use of Indiana Landmarks Center and Morris-Butler House, balancing internal needs with external rentals and revenue goals.
• Supervise Events Department staff and establish workflows for high-quality service.
• Lead planning and execution of internal programs, fundraising events, weddings, conferences, and facility rentals.
• Develop and manage the department’s annual operating budget and monitor revenue and expenses.

Education

Bachelor’s degree in Event Management, Hospitality Management, Business Administration, Nonprofit Management, Arts Administration, Communications, or related field

Tools

Event management software

Audiovisual systems

Job description

Status: Full-Time; Exempt

Reports to: Chief Advancement Officer

Schedule: Workweekwill include semi-regular weekend days and evenings per week, with seasonal variance.

Summarydescription: The Events & Venue Manager provides strategic leadership for Indiana Landmarks Center and Morris-Butler House, overseeing venue operations, client services, staff leadership, and buildinguseto ensure exceptional experiences while advancing the organization's mission and earned revenue goals.

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Details

Organization

A private nonprofit supported by a diverse membership base and guided by a volunteer Board, Indiana Landmarks revitalizes communities, strengthens connections to our diverse heritage, and saves meaningful places. From its state headquarters in Indianapolis’s historic Old Northside neighborhood, the organizationoperateseight regional offices across the state. These offices, staffed by dedicated professionals, provideexpertiseand resources to help local communities save and repurpose historic sites. Indiana Landmarks’ wide-ranging operations include grant and loan programs, rescuing and rehabilitating endangered properties,buyingand selling real estate, easement protections, preservation advocacy, and educational initiatives including tours, lectures, workshops, publications, and partners on a major annual statewide conference.

Indiana Landmarks Center is a historic campus and premier event venueoperatedby Indiana Landmarks. Housed in a restorednineteenth‑centurychurch complex, the Center serves as both the organization’s headquarters and a unique setting for a wide range of internal, community, and rental events. The site includes multiple distinctive spaces - from the Grand Hall and Cook Theater to meeting rooms and outdoor areas - capable of hostinggatherings of varying sizes, including fundraisers, performances, weddings, conferences, and educational programs.

Position Description

The Events & Venue Manager manages event- and program-related use of the Indiana Landmarks Center and Morris-Butler House, including external venue rentals and internal meetings, programs, and events. This position balances Indiana Landmarks’ organizational needs, mission, earned revenue goals, and community partnerships while ensuring high-quality experiences for clients, visitors, partners, and staff.

The Events & Venue Manager oversees venue rentals, event and space-use calendars, departmental budgets, staff supervision, and effective use of event spaces. Working collaboratively across the organization, this position implements policies and systems that support consistent service, provides guidance on internal building use, and coordinates with Operations and Facilities to ensure spaces are prepared to meet event and organizational needs.

As a member of Indiana Landmarks’ Advancement team, the Events & Venue Manager works closely with Development and Marketing staff to support fundraising events, donor and member engagement, organizational programs, communications, and other initiatives that advance Indiana Landmarks’ mission and strengthen relationships with its constituents.

Primary Responsibilities

Venue Management & Building Use

• Coordinate and manage the use of Indiana Landmarks Center and Morris-Butler House, balancing Indiana Landmarks’ internal meeting and event needs with external rentals, community partnerships, and earned revenue goals.
• Monitor building use, rental activity, staffing needs, and client trends, working closely with Operations and Facilities teams to address building needs andidentifyopportunities to improveutilization, client experience, and earned revenue.
• Implement approved rental policies, pricing, and partnership guidelines while ensuring consistent client service.
• Maintain buildingutilization, attendance, and performance data to support budgeting, staffing, and organizational planning.
• Coordinateeventand space-use calendars, helping resolve scheduling conflicts andcompetinginternal and external needs.

Department Leadership

• Supervise, coach, and evaluate Events Department staff.
• Establish workflows, assign responsibilities, and ensure consistent, high-quality service.
• Foster a collaborative, customer-focused teamcultureand support ongoing staff development.
• Coordinate effectively with Development, Marketing, Operations, Facilities, Information Technology, Housekeeping, Security, and Regional Office staff.

Event & Client Management

• Oversee the planning and execution of internal programs, fundraising events, weddings, conferences, community events, and facility rentals.
• Provide leadership for complex or high-profile events and assist staff in resolving client, scheduling, or event-related challenges.
• Build andmaintainstrong relationships with clients, community partners, preferred vendors, and caterers to ensure exceptional guest experiences.
• Support Development and Marketing colleagues in the planning and execution ofdonor,member, promotional, and organizational events.

Financial & Business Management

• Assistin developing and managing the department’s annual operating budget.
• Monitor rental revenue, expenses, and staffingutilizationandidentifyopportunities to strengthen financial performance.
• Administer contracts, vendor agreements, and approved pricing exceptionsin accordance withorganizational policies.
• Prepare reports and performance metrics for organizational leadership.

Event Support & Coordination

• Work with Operations, Facilities, Information Technology, Housekeeping, Security, and contracted service providers to ensure event spaces and related systems are ready to support scheduled activities.
• Coordinate event-related needs involving furnishings, audiovisual systems, equipment, setup, and other building resources.
• Develop andmaintaindepartmental procedures, documentation, and event standards.
• Maintain relationships with event vendors and ensure required contracts, insurance, and other documentation are current.

Organizational Commitment

As a member of our team, every employee is expected to:

• Embrace Change and Growth: Demonstrateadaptability and resilience as the organization evolves,maintaininga positive, solution-oriented approach to shifting priorities, processes, and goals.
• Align with Strategy: Understand how individual responsibilities connect to the organization’s mission, vision, and strategic priorities, and actively contribute to achieving these goals.
• Foster Collaboration: Work effectively across teams and departments, shareknowledgeand resources, and build strong, respectful relationships with colleagues.
• Communicate Openly: Promote a culture of trust through clear, constructive, and inclusive communication, offering and receiving feedback to strengthen individual and team performance.
• Innovateand Improve: Identifyopportunities to enhance processes, services, and systems by contributing ideas and creative solutions that support ongoing improvement.
• Committo Learning: Engage in ongoing professional development,remainingcurious and open to new tools, methods, and perspectives that enhance effectiveness and adaptability.

Qualifications

• Bachelor’s degree in Event Management, Hospitality Management, Business Administration, Nonprofit Management, Arts Administration, Communications, ora related field. Equivalent combination of education and relevant professional experience considered.
• Three to five years of progressively responsible experience in event management, venue management, hospitality, museum, nonprofit, ora relatedfield, including supervisory experience.
• Demonstrated ability to supervise staff and manage multiple events, clients, and organizational priorities.
• Strong organizational, financial, and project management skills.
• Excellent communication, customer service, and relationship-building abilities.
• Experience implementing procedures, coordinating across departments, and improving business processes.
• Experience with event management software and audiovisual systems preferred.
• Commitment to Indiana Landmarks’ mission and appreciation for historic places.
• Flexibility to work evenings and weekends as needed.

Benefits and Work Environment

Salary Range: $53,000–$58,000 annually

• Comprehensive Benefits Package: Health, dental, vision, and life insurance; retirement plan with employer match; andadditionalemployee benefits.
• Work–Life Balance: Fourteen paid holidays, generous vacation time, and dedicated staff appreciation days.
• Impactful Work: Opportunity to contribute to an organization committed to preserving historic places and stories thatstandthe test of time.
• Supportive Environment: Collaborate with colleagues across the organization in an environment that values professional growth, teamwork, and strong service.

Physical Requirements

The physical demands described below represent those that an individual must meet to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Ability to work effectively in a fast-paced office and event environment.
• Ability to sit or stand for extended periods and move intermittently throughout the workday.
• Ability to push, pull, lift, carry, or move objects weighing up to 40 pounds.
• Strong speaking and listening skills.
• Adequate sensory abilities, includingclear vision, good hearing, and manual dexterity.
• Ability to perform focused work with close attention to detail.
• Proficiencyin operating standard office equipment, including computers, copiers, and telephones.
• Ability to interact professionally with others in person, by phone, email, and written correspondence.
• Ability to drive as needed for organizational business.