Events Team Member - Legends Event Center

sportadvisory; Bryan (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Legends Event Center in Bryan, TX is seeking an Events Team Member to support the venue during events and conversions, ensuring guest experiences meet high standards. This role involves active participation in the conversion/changeover process before, during, and after events.

Ideal candidates will have 2–4 years in the Sports/Recreation field, strong safety awareness, and a track record of teamwork and customer service.

Qualifications

• Experience working with sports or recreational events is preferred.
• Strong communication and customer service skills.
• Ability to work in a fast-paced, multi-event environment.

Responsibilities

• Provide courteous and friendly service to guests and staff.
• Assist with setup and breakdown of equipment and signage.
• Help coordinate tournaments and events and ensure on-time starts.
• Ensure event details are executed as planned and goals met.
• Monitor game play areas and maintain venue cleanliness.
• Address guest concerns or escalate to supervisor as needed.

Skills

Guest service

Teamwork

Communication

Safety awareness

Event coordination

Job description

EVENTS TEAM MEMBER - Legends Event Center

BRY SFM, LLC

LOCATION: Bryan, TX

DEPARTMENT: EVENTS

REPORTS TO: OPERATIONS MANAGER

STATUS: PART-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

Legends Event Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Bryan, TX. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Legends Event Center is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Events Team Member will be responsible for a variety of duties dependent upon the need for the day, while providing participants, and guests an excellent experience in every aspect. This position is an active part of the conversion/changeover process before, during, and after events.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Provide courteous and friendly service to all guests and staff
• Ensure proper setup and breakdown of equipment, sound systems, scoreboards, signage, and other equipment as needed
• Assist with coordinating tournaments and special events
• Ensure all event details are executed as planned
• Ensure games start on time and are scored accurately
• Professionally resolve guest concerns and complaints and/or direct to appropriate Manager
• Monitor all game play areas including turf and courts
• Maintain and control trash in all areas of the venue
• Consistently communicate issues and relevant updates to your supervisor and applicable LEC Team members
• Assist with the coordination of all venue programming and applicable events
• Be knowledgeable about prices, leagues, and events
• Report all incidents, accidents, injuries, and altercations to General Manager, AGM, or MOD
• Know and enforce the facility's policies, procedures, and rules
• All other duties as assigned

THE IDEAL CANDIDATE HAS:

• 2-4 years of experience in the Sports/Recreation field
• Strong eye for detail and safety compliance
• Experience operating an electric scoreboard
• Experience in coaching or mentoring athletes or children
• Proven success in being a quality team member
• Experience with volleyball, baseball, softball, soccer, football, lacrosse, basketball, and/or pickleball events
• Experience and success in customer service, leadership, and organization
• Action-oriented personality with a 'get it done' attitude and proficiency for efficiency

MINIMUM QUALIFICATIONS:

• Can work with a wide variety of age groups
• Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary
• Excellent communication skills, both verbal and written
• Ability to maintain focus in a high-volume, fast-paced environment
• Must have excellent guest service skills
• Must be detail-oriented and have outstanding organizational skills
• Ability to multi-task and prioritize
• Ability to remain calm and focused in difficult and stressful situations
• Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members
• Must work well with others
• Commitment to the safety and wellbeing of others
• Have sports experience or a strong interest to learn

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 40 pounds waist high
• May be required to sit or stand for extended periods of time, whether indoors or outdoors, and squat, stoop, or bend into awkward positions while performing job functions
• Facility has intermittent noise
• Will be required to operate a computer
• Must be able to walk intermittently
• Must be able to safely operate a Utility Vehicle